1+ months

MARKET DELIVERY MGR - Dallas, TX

Dallas, TX 75201
\u003Cdiv data-field=\u0022Position_Description\u0022 class=\u0022Summary\u0022\u003E\u003Cstrong\u003EPOSITION PURPOSE\u003Cbr /\u003E \u003C/strong\u003E\u003Cbr /\u003E The Market Delivery AGM has multi-unit responsibility for leading a group of Market Delivery Operation (MDO) Managers/Supervisors to meet all performance standards of the distribution center operation and all delivery service goals. Responsible for coordinating market efforts ensure transportation resources are optimized to drive out cost and maximize overall delivery network efficiency. The Market Delivery AGM will need to ensure that all MDOs within the market have a positive associate environment with high standards of performance in order to meet customer needs.\u003Cbr /\u003E \u003Cbr /\u003E \u003Cstrong\u003EMAJOR TASKS, RESPONSIBILITES AND KEY ACCOUNTABILITIES\u003Cbr /\u003E \u003C/strong\u003E\u003Cbr /\u003E 35%- Monitor market MDO building level scorecards, financials, and safety metrics and identify recommendations for improvement or address any potential issues. \u003Cbr /\u003E 15%- Responsible for direct customer contact and support. Oversee escalated exception handling for deliveries, which may include interfacing with customers or Home Depot department to resolve any identified issues \u003Cbr /\u003E 15%- Responsible to maintain and leverage vendor relationships within the given market \u0096 to include close partnership on inventory, inbound transportation, promotions \u0026 forecast, and service level agreement deliverables. \u003Cbr /\u003E 35%- Market level management of all inbound and outbound loads (either directly with THD drivers or indirectly through 3PL on-site delivery or transportation delivery agent) to ensure performance meets expectations.\u003Cbr /\u003E \u003Cbr /\u003E \u003Cstrong\u003ENATURE AND SCOPE\u003Cbr /\u003E \u003C/strong\u003E\u003Cbr /\u003E Reports to MDC General Manager. \u003Cbr /\u003E This role has 4-8 direct reports.\u003Cbr /\u003E \u003Cbr /\u003E \u003Cstrong\u003EENVIRONMENTAL JOB REQUIREMENTS\u003Cbr /\u003E \u003C/strong\u003E\u003Cbr /\u003E \u003Cstrong\u003EEnvironment: \u003Cbr /\u003E \u003C/strong\u003E\u003Cbr /\u003E Typically in a comfortable environment but with regular exposure to factors such as temperature extremes, moving machinery, loud noise, and fumes which cause noticeable discomfort or a moderate risk of accident or illness.\u003Cbr /\u003E \u003Cbr /\u003E \u003Cstrong\u003ETravel: \u003Cbr /\u003E \u003C/strong\u003E\u003Cbr /\u003E Typically requires overnight travel 5% to 20% of the time.\u003Cbr /\u003E \u003Cbr /\u003E \u003Cstrong\u003EAdditional Environmental Job Requirements: \u003C/strong\u003E\u003C/div\u003E\u003Cdiv data-field=\u0022Postion_Requirement\u0022 class=\u0022Requirement\u0022\u003E\u003Cstrong\u003EMINIMUM QUALIFICATIONS\u003Cbr /\u003E \u003C/strong\u003E\u003Cbr /\u003E Must be eighteen years of age or older.\u003Cbr /\u003E Must be legally permitted to work in the United States.\u003Cbr /\u003E \u003Cbr /\u003E \u003Cstrong\u003EAdditional Minimum Qualifications:\u003Cbr /\u003E \u003C/strong\u003E\u003Cbr /\u003E Ability to work a flexible schedule. Ability to be on-call at various times. Must be able to work weekends and holidays.\u003Cbr /\u003E \u003Cbr /\u003E \u003Cstrong\u003EEducation Required:\u003Cbr /\u003E \u003C/strong\u003E\u003Cbr /\u003E The knowledge, skills and abilities typically acquired through the completion of a high school diplomas and/or GED.\u003Cbr /\u003E \u003Cbr /\u003E \u003Cstrong\u003EYears of Relevant Work Experience: \u003C/strong\u003E5 years\u003Cbr /\u003E \u003Cbr /\u003E \u003Cstrong\u003EPhysical Requirements:\u003Cbr /\u003E \u003C/strong\u003E\u003Cbr /\u003E Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting material or equipment, some of which may be heavy or awkward.\u003Cbr /\u003E \u003Cbr /\u003E \u003Cstrong\u003EAdditional Qualifications:\u003C/strong\u003E\u003Cbr /\u003E \u003Cbr /\u003E \u003Cstrong\u003EPreferred Qualifications:\u003Cbr /\u003E \u003C/strong\u003E\u003Cbr /\u003E Bachelors Degree concentrating in Operations Management, Business or Supply Chain \u003Cbr /\u003E Proficiency in Microsoft Outlook, Word and Excel software applications \u003Cbr /\u003E Previous change management experience \u003Cbr /\u003E Multiple site responsibility within geographical region \u003Cbr /\u003E Experience in last-mile delivery \u003Cbr /\u003E Direct fulfillment experience \u003Cbr /\u003E Proven ability to deliver excellent customer service\u003Cbr /\u003E \u003Cbr /\u003E \u003Cstrong\u003EKnowledge, Skills, Abilities and Competencies:\u003C/strong\u003EAccountable for the management of others through subordinate supervisors and for all associate activities \u0097 including selection, termination, performance appraisal and professional development of subordinates. \u003Cbr /\u003E Develops Talent \u003Cbr /\u003E Decision Quality \u003Cbr /\u003E Plans and Aligns \u003Cbr /\u003E Ensures Accountability \u003Cbr /\u003E Manages Conflict \u003Cbr /\u003E Drives Engagement \u003Cbr /\u003E Collaborates \u003Cbr /\u003E Customer Focus \u003Cbr /\u003E Drives Results \u003Cbr /\u003E Communicates Effectively\u003C/div\u003E

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Posted: 2019-11-07 Expires: 2020-01-09

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MARKET DELIVERY MGR - Dallas, TX

Home Depot
Dallas, TX 75201

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