20 days old

Medical Assistant - Urgent Care - Irvine, CA - 906468

Irvine, CA 92606
  • Job Code
    906468

TheMedical Assistantwill assist in the direct care of adult and child patients in a busy Family Medicine practice setting. Individuals in this role will work in a team approach to provide outstanding care and customer service to those we serve in a highly professional manner. Daily duties include rooming patients, taking vital signs, collecting patient data, drawing blood, injections, vaccine and medication administration, following standardized group processes, supporting group initiatives (Meaningful Use and Quality Measures tracking), documentation in the electronic medical record, coordinate patient care as directed by physicians, organize exam and treatment rooms, and other duties as assigned.

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Primary Responsibilities:

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  • Support Farsi-speaking patients over the phone and in-person to assist in completing forms (registration and immigration forms in Farsi and English; CalOptima SHA forms, scheduling appointments, facilitating referral appointments, access to resources and understanding their plan of care
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  • Collaborate with the health plan and network care coordination staff to ensure timely communication of patients' clinical information
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  • Guide patients in understanding and accessing the benefits they are entitled to under Medicare and Medi-Cal
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  • Assist with coordination of patients' healthcare and social service needs both within and outside of the medical group and CalOptima
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  • Facilitate communication of initial care plan (ICP) to the primary care physician (PCP), CalOptima, patient and other members of the ICT
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  • Assist enrollees in meeting preventive care goals and scheduling of appointments
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  • Initiate referrals to both internal and external care management departments and other department/government or community agencies
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  • Facilitate warm transfers to patients' assigned case managers in accordance with patient needs when appropriate
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  • Maintain accurate records and documentation
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  • Effectively interview patients to determine the strengths, problems, functional status, goals and need for specific services and resources
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  • Develop rapport, establish and maintain effective interpersonal relationships with internal and external contacts at all levels
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  • Work with network case management staff to expedite the resolution of patient concerns
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  • Other responsibilities as assigned
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You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

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Required Qualifications:

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  • High school diploma or GED required.
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  • Graduate from a Medical Assistant program/school, or a Registered Medical Assistant or Certified Medical Assistant
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  • Current CPR card OR willing to obtain in 30 days
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  • You will be provisioned with appropriate Personal Protective Equipment (PPE) and are required to perform this role with patients and members on site, as this is an essential function of this role.
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  • Employees are required to screen for symptoms using the ProtectWell mobile app, Interactive Voice Response (i.e., entering your symptoms via phone system) or a similar UnitedHealth Group-approved symptom screener prior to entering the work site each day, in order to keep our work sites safe. Employees must comply with any state and local masking orders. In addition, when in a UnitedHealth Group building, employees are expected to wear a mask in areas where physical distancing cannot be attained.
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Preferred Qualifications:

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  • Graduate from an accredited Medical Assistant program with a back office internship completed or a graduate from an accredited Medical Assistant program
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  • Microsoft Office proficiency
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  • Experience working in internal medicine or family practice environment
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  • Experience working with health plans
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  • 6+ months EMR experience
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  • Working knowledge of health insurance: HMO, PPO, Medicare and Medi-Cal
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  • Medical Assistant experience in a busy Family Practice or Geriatric practice working with adults and children
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Careers with Optum.Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to doyour life's best work.(sm)

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For more information on our Internal Job Posting Policy, click here.

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Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

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UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before

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Job Keywords: medical assistant, MA, urgent care, family practice, internal medicine, Orange County, back office medical assistant, internal med, family med, doctor's office, physician, Optum, OCMG

Categories

Posted: 2021-01-05 Expires: 2021-02-04

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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Medical Assistant - Urgent Care - Irvine, CA - 906468

UnitedHealth Group
Irvine, CA 92606

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