1+ months

Medical Billing Representative – Las Vegas, NV

Las Vegas, NV 89101
  • Job Code

If you want to achieve more in your mission of health care, you have to be really smart about the business of health care. Financial discipline and accountability count more today than ever. Which is why your performance and innovation will find a reception here like nowhere else as you help people live healthier lives while doing your life's best work.(sm)

Southwest Medical, part of OptumCare, is a multi - specialty group of physicians, Nurse Practitioners, and Physician Assistants consisting of over 300 providers, 21 medical health centers including six urgent care clinics, four convenient care centers, two lifestyle centers catering to older adults, an outpatient surgery center, home health, hospice and palliative care services, plus E-visits and online options via Now Clinic telemedicine technology. Southwest Medical offers patients compassion, innovation, and quality care throughout southern Nevada. Southwest Medical is headquartered in the greater Las Vegas, NV area.


Primary Responsibilities:

Under minimal supervision, responsible for auditing approximately 800 self-pay accounts per month.  Phone calls are made to the guarantor and payment in full requested or payment arrangements established.  This position must maintain a high level of customer service.  Must be familiar with all third party payer contracts, with HIPAA regulations, and with the Fair Credit and Reporting Act.  Responsible for posting all patient payments, as well as handling patient correspondence and mail returned for incorrect address.  Responsible for assisting walk-in patients, acts as back-up on phones for the Patient Accounts Representatives. Applies some advanced skills to the position within assigned functional area.  May adapt procedures, processes and techniques to meet the more complex requirements of the position.


  • Handle an average of 50-60 incoming patient calls per day.
  • Assist patients either in person or over the phone regarding their account.
  • Establish payment arrangements with the patient.
  • Post payments received from patients.
  • Handle correspondence received from patients.
  • Work returned mail.
  • Must keep up-to-date on payer contract changes, HIPAA regulations, and other billing/collection issues.
  • Resolves most questions and problems and refers only the most complex issues to higher levels.
  • Performs all other related duties as assigned



You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.



Posted: 2020-05-28 Expires: 2020-07-29

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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Medical Billing Representative – Las Vegas, NV

UnitedHealth Group
Las Vegas, NV 89101

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