1+ months

Medical Clinical Ops Supervisor - Brentwood, TN

Brentwood, TN 37027
  • Job Code

We'll put you in the driver's seat on vital projects that have strategic importance to our mission of helping people lead healthier lives. Yes, we share a mission that inspires. We need your organizational talents and business discipline to help fuel ours. It's the opportunity to do your life's best work.(sm)

Use your sharp business skills to assist in end-to-end business process activities by creating, controlling and improving business processes by assisting in process design, project implementation for improvement activities, diagnosing process improvement opportunities and develop solutions using principles of process excellence and related tools. Also assists in quality reporting, analysis, audits, developing plans and programs to support continuous quality improvement using a variety of applicable tools.

Primary Responsibilities:

  • Manages day-to-day and production operations for a team of 30-40 medical coders
  • Develops procedures to increase departmental accuracy and efficiency through prompt identification and resolution of routine and complex production issues
  • Assesses, evaluates and addresses daily workload and queues
  • Analyzes productivity of medical coders compares productivity to capacity plan. Identifies variances and implements proactive solutions to mitigate risk
  • Responsible for quality monitoring activities including identifying areas of improvement and plan the implementation of improvement areas
  • Functions as department's liaison and contact / resource person for providing client issues and problem resolutions
  • Creates competencies for coders; identifies training and development opportunities for coders
  • Incorporate feedback from operational, financial and QA reports to improve performance

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.



Posted: 2020-10-01 Expires: 2020-11-29

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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Medical Clinical Ops Supervisor - Brentwood, TN

UnitedHealth Group
Brentwood, TN 37027

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