6 hours

Medical Records Specialist - San Antonio, TX

UnitedHealth Group
San Antonio, TX
  • Job Code
766851 Medical Records Specialist San Antonio TX

Medical Records Specialist - San Antonio, TX (766851)

Position Description

If you want to achieve more in your mission of health care, you have to be really smart about the business of health care. Challenge yourself, your peers and our industry by shaping what health care looks like and doing your life's best work.(sm)


The Medical Records Specialist is responsible for processing medical records requests received from various sources and ensuring that records are handled according to protocols and expedited in a timely manner.


Primary Responsibilities:

  • Reviews incoming requests for medical records (e.g. physical mail, email, e-fax) and ensures proper authorization is on file
  • Processes requests for medical records release within required turnaround time and maintains accurate logs
  • Scans/uploads documents and time stamps requests in electronic medical record (eCW)
  • Forwards requests to legal department for approval when necessary
  • Documents each transaction thoroughly and accurately in standardized form in EMR
  • Ensures all pertinent correspondence is scanned and/or filed in a timely manner
  • Ensures records and files are stored and managed in accordance with files/records management procedures and regulations
  • Ensures confidentiality regulations and rules (e.g., PHI, HIPAA) are complied with when filing or storing documents
  • Prepares billing statement and ensures receipt of payment in full prior to fulfilling requests
  • Communicates with requesting entities as needed for additional information, clarification of requests, etc.
  • Performs all other related duties as assigned

Required Qualifications:

  • High school graduate or GED equivalent
  • 2+ years of experience in medical records
  • Computer literacy
  • Ability to follow established procedures and rules
  • Knowledge of medical office procedures
  • Ability to sort and file materials correctly by alphabetic or numeric systems
  • Ability to establish and maintain effective working relationships with patients, employees, and the public
  • Familiar with patient confidentiality protocols
  • Ability to lift up to 50 pounds

Preferred Qualifications:

  • Knowledge of medical terminology

Careers with WellMed. Our focus is simple. We're innovators in preventative health care, striving to change the face of health care for seniors. We're impacting 240,000+ lives, primarily Medicare eligible seniors in Texas and Florida, through primary and multi-specialty clinics, and contracted medical management services. We've joined Optum, part of the UnitedHealth Group family of companies, and our mission is to help the sick become well and to help patients understand and control their health in a lifelong effort at wellness. Our providers and staff are selected for their dedication and focus on preventative, proactive care. For you, that means one incredible team and a singular opportunity to do your life's best work.(sm)



Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.


UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.



Keywords: medical records, San Antonio, TX, Texas

Job Details

  • Contest Number766851
  • Job TitleMedical Records Specialist - San Antonio, TX
  • Job FamilyAdmin Support Services
  • Business SegmentOptumCare

Job Location Information

  • San Antonio, TX
    United States
    North America

Additional Job Detail Information

  • Employee StatusRegular
  • ScheduleFull-time
  • Job LevelIndividual Contributor
  • ShiftDay Job
  • TravelNo
  • Telecommuter PositionNo
  • Overtime StatusNon-exempt


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Medical Records Specialist - San Antonio, TX

UnitedHealth Group
San Antonio, TX

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