21 days old

Merchandising & Product Manager

Fireclay Tile
Aromas, CA 95004
  • Job Code

 The Company You'll Join

Fireclay Tile is here to revolutionize the tile and design industry. By implementing an innovative digital platform paired with unmatched artisan crafted product and client service, we've made it easier than ever to specify and purchase beautiful, sustainable tile sourced and handcrafted in the US. Our tireless commitment to innovation, transparency, and sustainability have not gone unrecognized. We aim to grow 25-35% annually and are the only tile company recognized as a B Corp for how we use Business as a Force for Good. With an innovative product, an ambitious team, and an inspiring mission, we're changing the way tile is done!

The Team You'll Work With

The Product Specialist will work directly with the marketing team to manage products through their lifecycle from concept to end of life.  Products are defined as physical products (ex. tile), financial products (ex. Makers Guarantee) and certifying products (ex. Mindful Materials).  The Product Coordinator will help oversee the standard steps and process to implement new products, discontinue products, or make scheduled maintenance changes to products.  The specialist will help facilitate the marketing and sales teams access to correct and current product and program data to create sales documentation and web updates.  The product coordinator will also be responsible for updating any 3rd party website, or vendor contact.

Your part of the team

We are looking for an individual who can lead the product team.  This person will have a good understanding of the industry and experience with the process or bringing a product to market.  They are highly organized, a great collaborator, and excellent at executing a plan.


  • Help create product strategy that is unique to Fireclay's values, process and clients.
  • Bring internal and external product to market by managing internal process and outside vendor relationships.
  • Project Manage all product changes and updates including changes in process and systems.
  • Report on all necessary categories to share with adjacent teams, and use data to make strategic decisions. 
  • Ensure process and data accuracy in adding, removing or changing products. This includes but is not limited to, updating sales documentation and providing accurate product data to the e-commerce and technology teams. 
  • Maintain a master source of accurate product attributes and technical information. Manage quarterly audits of all product information.
  • Serve as the point of contact for product questions through channels such as slack, asana, and email. 
  • Keep all 3rd party databases updated with current product information such as Material bank and Mindful Materials.  Audit third party databases quarterly. 
  • Oversee production of internal product resource documentation, training materials and updates through learning tools such as Guru and Lessonly. 
  • Oversee all certifications such as HPD's EPD's, LEED resources, and others.  
  • Help audit stocking levels of all products such as merchandise, stocked tile and tile accessories, samples and marketing materials. Auditing includes  review of data as well as assisting and providing guidance through any necessary on location physical counting process. 
  • Help the sample department prepare for any changes in process with documentation and training.
  • At all times represent Fireclay's Core Values:
    • Honesty First
    • Measure Twice, Cut Once
    • Treat Lightly on This Earth
    • Kindness
    • Ganas (Desire)
  • Be held accountable to the B Corp standards the company lives up to including maintaining and improving in areas including Corporate Governance, Environment, Worker Treatment, and Community
  • At all times maintain a safe, welcoming environment that promotes and values equality, diversity, and inclusiveness.

About You

You have knowledge of the building materials industry and or interior design.  You understand what it means to bring a product from conception to sale.  You flourish in creative + results driven environments and find collaboration key to success.  You live in the Aromas area and are able to work from the factory most days of the week.


  • 3-5 years experience in merchandising or equivalent on the job experience 
  • In-depth knowledge of CRM software and Content Management Systems
  • Experience with technical specifications and product documentation
  • Outstanding organizational and time management skills
  • Excellent communication, interpersonal and presentation skills
  • Creative thinker with data-driven analytical aptitude
  • Excellent written and verbal communication skills
  • Ability to work effectively in a fast paced environment
  • Works well under pressure
  • Excellent collaboration skills
  • Proficiency in Salesforce  and salesforce reporting, 
  • Experience using project management software, experience with Asana is preferred 
  • Experience using a CMS, Craft CMS experience is a plus
  • Experience with tile or building materials strongly preferred
  • BS or equivalent experience in Marketing or Merchandising


Fireclay provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Fireclay will ensure that persons with disabilities are provided reasonable accommodations. If you need a reasonable accommodation, please let us know by contacting people@fireclaytile.com. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at people@fireclaytile.com.



We offer full benefits coverage, PTO, 401(k) match, maternity/paternity leave, life insurance and disability, employee stock options and more. Come join the team at Fireclay!





Posted: 2022-05-02 Expires: 2022-06-01

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Merchandising & Product Manager

Fireclay Tile
Aromas, CA 95004

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