24 days old

Microsoft Dynamics 365 (CRM) Functional Consultant

Toronto, ON M5H
  • Job Code
    282556BR

Introduction
As a Package Consultant at IBM, get ready to tackle numerous mission-critical company directives. Our team takes on the challenge of designing, developing and re-engineering highly complex application components and integrating software packages using various tools. You will use a mix of consultative skills, business knowledge, and technical expertise to effectively integrate packaged technology into our clients' business environment and achieve business results.


Your Role and Responsibilities
We are currently seeking an experienced Dynamics 365 CE / CRM Functional Consultant to lead our clients Dynamics 365 CE implementation projects. The consultant in this role:
  • Participate in Dynamics 365 CE implementations throughout all project stages including analysis, design, development, test, and operation
  • Serve as subject matter expert with customers and project team members throughout all project stages, effectively leading the design of the solutions that meets clients' requirements
  • Discover client's requirements in Service, Sales & Marketing through analysis and design workshops
  • Work with the development team to create customization specifications for any additional feature functions or data migration requirements
  • Conduct knowledge transfer sessions and provide documentation
  • Help to identify and drive CRM business development opportunities. Present tailored demonstrations of the latest technology solutions
Prefer candidates that live in or near Greater Toronto Area or Vancouver. In addition, IBMs Microsoft Dynamics consultants are required to travel to client sites across Canada to deliver Dynamics 365 CE/CRM implementation projects.



Required Technical and Professional Expertise



Preferred Technical and Professional Expertise
  • Experience implementing large scale CRM project is a definite asset
  • Insurance, banking, financial, public sector, health care, oil and gas, or retail industry experience would be an asset
  • Knowledge and experience with Sales, Customer Service, Marketing and Field Service would be an asset
  • Dynamics 365 CE functional certifications would be an asset



About Business Unit
IBM Services is a team of business, strategy and technology consultants that design, build, and run foundational systems and services that is the backbone of the world's economy. IBM Services partners with the world's leading companies in over 170 countries to build smarter businesses by reimagining and reinventing through technology, with its outcome-focused methodologies, industry-leading portfolio and world class research and operations expertise leading to results-driven innovation and enduring excellence.


Your Life @ IBM
What matters to you when youre looking for your next career challenge?

Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.

Impact. Inclusion. Infinite Experiences. Do your best work ever.


About IBM
IBMs greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.


Location Statement
For additional information about location requirements, please discuss with the recruiter following submission of your application.


Being You @ IBM
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Categories

Industry

  • Computers Software and Hardware
Posted: 2019-12-29 Expires: 2020-01-28

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Microsoft Dynamics 365 (CRM) Functional Consultant

IBM
Toronto, ON M5H

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