1+ months

NetOps Specialist, Junior (Government)

New Orleans, LA 70112
AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Department of Defense. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers mission.

The AT&T NGEN Team assists the United States Marine Corps in their goal of providing reliable and secure information services to their shore-based networks. AT&T has an opening for NetOps Specialist, Junior to support the New Orleans, LA NGEN Team, in providing IT Services.

Responsibilities:
  • Respond to incidents from triage through resolution, including escalations, where appropriate.
  • Respond to infrastructure repairs, including directing remote activities to maintain operational effectiveness for services.
  • Provide root cause analysis documentation in accordance with Government procedures.
  • Provide data center support where appropriate.
  • Document daily shift activities in appropriate reporting and ticketing tools and ensure proper pass down of any outstanding issues.
  • Provide incident notification to Government representatives.
  • Work is performed in 24/7 environment and must be able to work second/third shifts, weekends, and holidays.
  • 2-4 years of experience required
  • High school Diploma or General Equivalency Diploma (GED)
Required Certifications:
Possess at least two or more of the following: Computing Technology Industry Association (CompTIA) A+, Network+, Microsoft Technology Associate (MTA) certification. Certified in accordance with DODD 8570.1 Information Assurance Technician I, II or III, as required by the environment.

Required Clearance:
Secret (#secret)

AT&T is an Affirmative Action/Equal Opportunity Employer and we are committed to hiring a diverse and talented workforce. EOE/AA/M/F/D/V


Categories

Posted: 2019-12-12 Expires: 2020-03-16

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NetOps Specialist, Junior (Government)

AT&T
New Orleans, LA 70112

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