1+ months

NetOps Specialist Mid (Government)

New Orleans, LA 70112
AT&T NetOps Specialist Mid works under general supervision and is responsible for the following:
  • Monitor the infrastructure and network, responding appropriately to alerts and events
  • Respond to incidents from triage through resolution, including escalations, where appropriate
  • Respond to infrastructure repairs, including directing remote activities to maintain operational effectiveness for services
  • Provide root cause analysis documentation in accordance with Government procedures
  • Provide data center support where appropriate
  • Document daily shift activities in appropriate reporting and ticketing tools and ensure proper pass down of any outstanding issues
  • Provide incident notification to Government representatives
Experience and Certification:
  • 5 or more years of relevant experience
  • Certified in accordance with DODD 8570.1 / possess:
  • Computing Technology Industry Association (CompTIA) Security+ CE or CCNA
Required Clearance:
Active Secret Clearance

AT&T is an Affirmative Action/Equal Opportunity Employer and we are committed to hiring a diverse and talented workforce. EOE/AA/M/F/D/V


Posted: 2019-08-22 Expires: 2020-01-08

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NetOps Specialist Mid (Government)

New Orleans, LA 70112

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