24 days old

Offering Manager

Markham, ON L3R
  • Job Code

Ready to re-imagine the product management role? At IBM, as an Offering Manager, you are responsible for the full lifecycle of an offering: from validating need to determining the business model and defining the solution requirements. Going beyond the traditional focus of timetables and budgets, you use your keen insights into what customers want in their own business plan - and work across disciplines to build the best solutions to a problem. If being the CEO of your offering excites you, consider an offering management career at IBM.

Your Role and Responsibilities
This Offering Management role will drive Red Hat Open Shift on Power Systems as a part of IBM hybrid multi-cloud strategy.

An Offering Manager defines an offering and owns strategy of offering within a market segment. Sets detailed direction and priorities across disciplines. Accountable for driving commercial results of assigned offering(s).

Directs and reviews market opportunity analysis to contribute to segment POV. Engages cross-discipline stakeholders and monitors trends to identify growth opportunities. Outlines competitors SWOT, feature differences, and market share. Leverages analytic tools (e.g., scenario analysis) to develop business plan and refine strategy.

Innovatively defines all offering elements and delivers offering to market. Uses IBM Design Thinking to interpret client needs and develop Hills, experience roadmap, and offering design specifications. Refines requirements with dev and ensures offering is optimized for digital discovery, consumption, and extensibility. Engages and partners closely with global S&D and GBS Industry teams to deliver offering appropriately.

Decides on release capacity given budget and negotiates dev team contracts, making trade-offs between capability and schedule. Drives cross-functional (sometimes cross-division/cross-Unit) collaboration and consistency. Manages risks. Develops Services strategy by type and geography.

Sets direction for innovative GTM strategies. Determines marketing investment by channel, converts technical positioning into market messages against key competitors, and socializes offering differentiation by segment and cohort. Works with Digital to expand reach and drive sales.

Approves sales channel plan, sets sales enablement and certification requirements, and determines technical sales dependencies. Defines sales process and ensures enablement tools and assets are provided. Determines partner/ecosystem enablement requirements and details roles. Establishes support plan and determines delivery resource mix, onshore/offshore mix, and IOT/Geo strategy.

Leverages market trends, offering performance, and internal feedback to drive offering release retrospectives and next delivery. Drives changes to sales process based on win/loss analysis. Anticipates and addresses critical serviceability issues.

Assumes additional responsibilities as assigned.


Experience managing P&L, profit pressures, and trade-offs. Translates market realities into segment strategy and offering design requirements. Manages and leads execution for offering life cycle. Effectively develops GTM strategies with sales/marketing using emerging techniques (i.e., digital, social, self-serve). Has expert understanding of offering capabilities, competitors, and essential technical, industry, and LoB/functional domains.

Interfaces at all management levels and significantly influences strategy decisions. Leads across disciplines, influences discipline leaders agenda, and works across Units and S&D. Effectively presents offering or plans to customers, press, and analysts. Engages with important clients and stakeholders to solicit feedback and enhance offering.

Problem Solving:
Leverages business analytic tools to solve complex business problems and develop strategic responses. Develops end-to-end business plan for offering(s). Recommends cross-discipline resource and capacity requirements. Analyzes potential partner relationships.

Specifies key performance metrics and monitors operational, financial, and market indicators. Adjusts strategy, updates communications, and manages risks. Presents/demonstrates offering to stakeholders and collaborates with finance/pricing, analyzing feedback for gaps and opportunities.

Owns offering strategy within market segment. Sets detailed direction and priorities across disciplines and helps lead world-class offering portfolio. Oversees entire offering life cycle.

Accountable for driving financial results for offering based on key outcome metrics

Required Technical and Professional Expertise
  • 5+ years of computer hardware or software development experience
  • 5+ years in personnel management and/or demonstrated team leadership
  • Ability to work cross-functionally to articulate, measure and solve performance issues
  • Passion for continuous improvement in building knowledge base both technically and professionally
  • Minimum BS or MS degree in Electrical Engineering, Computer Engineering, or a related technical discipline or equivalent experience.

Preferred Technical and Professional Expertise

About Business Unit
IBM Systems helps IT leaders think differently about their infrastructure. IBM servers and storage are no longer inanimate - they can understand, reason, and learn so our clients can innovate while avoiding IT issues. Our systems power the worlds most important industries and our clients are the architects of the future.Join us to help build our leading-edge technology portfoliodesigned for cognitive business and optimized for cloud computing.

Your Life @ IBM
What matters to you when youre looking for your next career challenge?

Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.

Impact. Inclusion. Infinite Experiences. Do your best work ever.

About IBM
IBMs greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.

Location Statement
For additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBM
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.



  • Computers Software and Hardware
Posted: 2020-01-03 Expires: 2020-02-02

Before you go...

Our free job seeker tools include alerts for new jobs, saving your favorites, optimized job matching, and more! Just enter your email below.

Share this job:

Offering Manager

Markham, ON L3R

Join us to start saving your Favorite Jobs!

Sign In Create Account
Powered ByCareerCast