1+ months

Operational Trainer - Cincinnati, OH or Lexington, KY

Cincinnati, OH 45202
  • Job Code
    823821

Welcome to one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life's best work.


Health care is constantly changing and UnitedHealth Group is driving that change. Now more than ever, we need people like you who can keep pace with the training needs of an organization helping to heal the health care system. When you join us as an Operational Trainer, you will work with an elite team of trainers who share your energy, passion and commitment to learning and development. You will assess, develop, deliver and measure training to meet organizational development needs. Here, you're expected and empowered to be your best, to grow and to develop your skills. Why not join us in helping others do the same? Apply today and start doing your life's best work.


***Candidates must reside in one of the following areas: Cincinnati, OH; Lexington, KY


Primary Responsibilities: 

  • Assess the training and organizational development needs within a function (e.g. claims)
  • Participate in the development of training programs
  • Prepare training related materials
  • Provide leadership within the classroom or virtual classroom environment
  • Report training metrics and generate training related reports
  • Work on ad - hoc projects and events
  • Schedule classes
  • Mentor others
  • Act as a resource to others
  • Understanding of CPS claim processing, procedure and workflow
  • Functions as liaison between Training and Operations and improve performance
  • Quality data analysis to identify trending for claim and / or call coaching opportunities
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Posted: 2019-05-08 Expires: 2019-09-20

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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Operational Trainer - Cincinnati, OH or Lexington, KY

UnitedHealth Group
Cincinnati, OH 45202

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