22 days old

Operations Manager - Indianapolis, IN

Indianapolis, IN 46204
  • Job Code

Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your life's best work.(sm)

Primary Responsibilities:
  • Oversees the Contract services for the IEDSS solution and manages all associated project staff
  • Responsible for all IEDSS operations, including planning, development, batch processes, transaction processing, performance monitoring, and capacity planning/sizing
  • Ensures the timely development and delivery of deliverables associated with Operations
  • Manage all customer service-related functions for Systems users based on requirements of the Contract
  • Interact with the State's project staff in evaluating and resolving all operational issues
  • Identify, mitigate, escalate, and manage risks
  • Ensure that ITIL problem management is employed for incident and defect management
  • Ensure that IEDSS operates in compliance with the Contract
  • Ensure compliance with CMS, FNS, SSA, and IRS requirements
  • Location - Greater Indianapolis area and available for meetings during Indiana business hours, M-F

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.



Posted: 2020-09-08 Expires: 2020-10-08

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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Operations Manager - Indianapolis, IN

UnitedHealth Group
Indianapolis, IN 46204

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