2 days old

Operations Manager/PCT Team Lead

McPherson, KS 67460
Why Patients Need You Our breakthroughs would not make it to the hands of patients without our pharmaceutical manufacturing team. We rely on a team of dedicated and agile members, who understand the importance and impact of their role in Pfizer's mission. Patients need colleagues like you who take pride in their work and always look to improve outcomes. You will help to ensure that patients and physicians have the medicines they need, when they need them.


The successful candidate will be the Leader of a High Performing, Process Centric Team of operations colleague engaged in the Filling, Visual Inspection or Packaging of aseptic pharmaceutical Drug Products.

You will have complete, single-point responsibility and Business ownership of the assigned values stream. You will act as the Process Centric Team Lead across all shifts responsible for aspects of sterile Equipment Preparation, sterile Filling, packaging or VI of Injectable Medical Devices.

You will support our patients' needs by maintaining impeccable regulatory compliance and developing behavioral and technical competencies for the organization within an environment of continuous improvement.

As a Manager, your breadth of knowledge on internal or external business challenges will help us improve our products, processes and services. You will be responsible for meeting objectives and preparing forecasts for resource requirements. Your risk-taking ability will help us advance new concepts and methodologies. You will provide technical guidance and oversight to team members and help in problem solving.

It is your hard work and focus that will make Pfizer ready to achieve new milestones and help patients across the globe.

You will be responsible for all aspects of Safety, Quality of product, Financial performance and Supply to markets from your value stream. The PCT Lead will work with the team to define Tier 1 and Tier 2 metrics and guide the team to achieve results.

You will directly lead a team of 7-10 professional colleagues and indirectly lead a cross functional team of 50+ colleagues in support of manufacturing activities across a 24/7 operation.


The successful candidate will act as coach and mentor to transform production units into a cohesive, harmonized team. You will be responsible for counseling colleagues to ensure their development, mediate conflicts within the team and provide corrective and performance management actions when necessary. PCT Lead is also responsible for timely performance feedback and appraisals for all team members. You must operate within established HR policies and basic colleague relations guidelines.

You will provide an environment that encourages creativity, innovative ideas, and engagement. You must also drive a high sense of urgency and accountability within your team to safely produce high-quality critical Drug Product to our patients.

You will be fully responsible and accountable for deploying the Pfizer Lean Production System (iMEX -Integrated Manufacturing Excellence) including Continuous Improvement program, Total Productive Maintenance, Visual Management, Standard Work and Gemba process. Candidate will lead Operational Excellence initiatives (i.e. Kanban, M1 investigations, GB certification, etc.), develop OpEx skills of colleagues, and drive a culture of continuous improvement with their team utilizing IMEx principles.

You will be responsible for leading the team in identifying and implementing Continuous Improvement projects to improve efficiency, safety, quality and cost improvements.

You must possess the ability to critically analyze manufacturing processes for reproducibility, ruggedness, and root cause failure investigations of day to day operations. Requires developing strategies and systems to improve process performance. You will troubleshoot and solve production process problems which requires understanding of compliance, pharmaceutical, pharmacological, biological, biochemical, medical device, controlled substance and microbiological factors.

You must provide solutions to a wide range of problems which require the regular use of ingenuity, innovation, and creativity. May refer to precedents and policies. Able to gather, analyze and interpret information and identify cause and effect relationships. You must ensure solutions are imaginative, practical, thorough, and in line with organization objectives.

You must be able to adapt and respond positively to situations and people in order to meet changing work unit priorities.

You will be accountable for all financial aspects within your business including absorption, expense, waste/MUV and Cost of Poor Quality. You must provide input to the preparation of and attainment to annual budget & revisions to product costing.

You will demonstrate personal leadership, initiative, judgment and accountability in day-to-day work activities in addition to exhibiting planning and organizational skills.

You must possess strong communication skills and demonstrate integrity and cooperation in working with diverse colleagues and groups.

You will participate on multiple cross disciplinary teams and interface with multiple levels of Pfizer colleagues as well as senior leadership.

Qualifications Must-Have

+ Bachelor's degree plus 5+ years of experience in GMP manufacturing/engineering/quality function.

+ Master's degree plus 3+ years of experience in GMP manufacturing/engineering/quality function.

+ At least 2 years in a People Leadership position.

+ Sterile manufacturing experience required. Background in component prep, washing and sterilization, sterile filling, knowledge of gowning programs, media fill programs, product accountability, fill/finish process technical transfer experience, defect investigation and knowledge of regulatory expectations and compliance issues for aseptic processing.

+ Experience in an aseptic/FDA-regulated manufacturing environment and working knowledge of cGMP requirements is required.

+ Knowledge of continuous improvement methodologies, including experience deploying lean/6-sigma skills and Operational Excellence.

+ Comprehensive, demonstrated skills in communicating (oral and written) effectively with diverse individuals/groups; facilitating trust, understanding, growth, empowering and enabling employee, business and customer relationships.

+ Proven track record of delivering results consistently and fostering an engaged culture.


+ Pharmaceutical process development, exposure to multiple aseptic sites and practices.

+ Medical Device background and related manufacturing experience preferred.

+ Project Management experience highly desirable.

+ Demonstrated experience driving transformational change or remediation in Operations.

+ Prior front-line leader supervision experience.


The role spends significant time on the shop floor standing/walking and interacting with colleagues.


The role directly leads and supports a 24-hour/7 day operation -must be available for weekend/off shift escalations and support.

Last Date to apply for job: April 16, 2021

**Sunshine Act**

Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider's name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.

**EEO & Employment Eligibility**

Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer.



Posted: 2021-04-07 Expires: 2021-05-07

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Operations Manager/PCT Team Lead

McPherson, KS 67460

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