7 days old

Partner Pillar Program Manager - Telecommute

El Segundo, CA 90245 Work Remotely
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This position, with oversight from the Office for Provider Advancement (OPA), is primarily responsible for planning, management, and execution of the Optum Care Physician Partnership Program. The Physician Partnership Program is a hallmark program of the OPA, recognizing, rewarding, and supporting physicians across Optum Care for their contributions both locally and nationally.


The ideal candidate will possess a strong talent for program planning, coordination and execution in accordance with the mission, goals and values of the organization. Key to the program manager's success are the ability to manage the input from multiple stakeholder groups to negotiate win-win outcomes. Strong communication skills across all levels are a must.


Reporting into the Office for Provider Advancement (OPA) within Optum's Clinical Performance. The Office for Provider Advancement focuses on making Optum Care the best place to work for the physicians and providers of the entire care team, ensuring they have what they need to deliver the best care possible to our patients. The OPA's work is determined through clinical governance and focuses on clinical outcomes research, provider and patient experience, provider development and partnership, and an equitable, responsible culture.


This person will work daily with the Senior Director of the Partnership Pillar of Excellence, primarily supporting the work of the Physician Partnership Program. This role is responsible for the program planning, coordination and execution of projects within the Partnership Pillar, providing subject matter expertise in areas including program scope definition and initiation, risk identification, methodology, planning and execution, resource allocation, facilitation, and other areas of expertise like standard operating procedure project management. The position involves making presentations to management on program updates, program cycle, and expected results. Ensures projects within the program are completed on time, in scope and within budget. May manage vendor and service providers and account contracts to define scope and achieve performance measurement and expectations. Other responsibilities will include creating communication plans and assets and developing an evaluation method to assess program strengths and identify areas for improvement.

Primary Responsibilities:
  • Leads program planning and execution, in consultation with applicable stakeholders; leads functional teams and partners through program implementation, ensuring program goals are reached
  • Ensures alignment of program scope and objectives with the organization's strategic objectives, mission, values and goals
  • Develops and executes against detailed project plans meeting key milestones and deadlines
  • Ensures program deliverables are identified and managed throughout each annual lifecycle
  • Develops and delivers program update communications and training to a variety of stakeholder groups, including senior leaders
  • Analyzes program outcomes, identifies areas of opportunity and makes appropriate recommendations (inclusive of all stakeholders) to improve program experience and outcomes/processes going forward (e.g., participant satisfaction, lessons learned, program team member performance)
  • Assesses and updates program content to ensure relevance to current business needs
  • Develops/contributes to program budgets and forecasts, obtaining approvals from applicable stakeholders (e.g., cost/benefit analysis, capital planning, and staffing impact analysis/assessment); manages budget and funding channels for maximum productivity
  • Utilizes appropriate communications tools/techniques to ensure understanding and buy-in from applicable stakeholders (e.g., executive summaries, key milestones, internal and external marketing and communications)
  • Ensures that all program deliverables are compliant with applicable standards and regulations
  • Performs all other related duties as assigned 

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.



Posted: 2020-10-12 Expires: 2020-11-11

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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Partner Pillar Program Manager - Telecommute

UnitedHealth Group
El Segundo, CA 90245

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