1+ months

Patient Access Registration On Call / Per Diem - Phoenix, AZ - 916278

Phoenix, AZ 85003
  • Job Code
    916278

Combine two of the fastest - growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making Healthcare data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your lifes best work.SM

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We are seeking an energetic candidate for ourPer Diem / On Call Patient Access Registrationat The University of Arizona Cancer Center @ Dignity Health St. Josephs Hospital and Medical Center. The perfect candidate will facilitate the patient admission flow, including patient identification, accurate demographics, insurance authorization, notification and verification of insurance e- benefits in order to obtain accurate and prompt reimbursement. Additional duties include providing information and answering questions about payment assistance collecting co-payments, patient liabilities, compliance with HIPAA, and entering all necessary information into the hospital computer system.

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As aPer Diem / On Call Patient Access Registration, we are often the first point of contact for our patients and their families. As such we value representing an important first impression. Our professionalism, expertise and dedication help ensure that our patients receive the quality of care they need. We are diligent in obtaining complete and accurate insurance and demographic information in a timely manner, this enable us to provide high quality, compassionate health care service to all who need them, regardless of their ability to pay.

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Primary Responsibilities:

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  • Communicate directly with patients and / or families either in person or on the phone to complete the registration process by collecting patient demographics, health information, and verifying insurance eligibility / benefits
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  • Managing patient medical records for a clinic. Roles may vary based on the size of the clinic(s)
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  • Responds to patient and caregivers' inquiries always in a compassionate and respectful manner
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  • Obtaining Benefits and Insurance verification
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  • Point of Service Cash Collection, Co-Pays, Deductibles and Coinsurance
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  • Accurate Computer Data Entry
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  • Scanning of documents
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  • Organizes and schedules patient services and appointments for referrals
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  • Registering and Pre - Registering Patients for Emergency, Elective and Scheduled Cases
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  • Working with various systems including the Patient Registration and Electronic Medical Record
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  • Availability for partial and full days shifts up to 900 calendar working hours
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  • Positions in this function are responsible for checking in, scheduling appointments, answering billing questions and
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Youll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

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Required Qualifications:

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  • High School Diploma / GED (or higher) OR 10+ years of equivalent working experience
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  • 1+ year of experience in a Hospital Patient Registration Department, Physician office or any medical setting
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  • 1+ yearof Customer Service related experience
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  • Knowledge of medical terminology
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  • Ability to work day shifts, Monday through Friday, within the operating hours of the site (7:00 am - 5:00 pm)
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  • You will be provisioned with appropriate Personal Protective Equipment (PPE) and are required to perform this role with patients and members on site, as this is an essential function of this role
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  • Employees are required to screen for symptoms using the ProtectWell mobile app, Interactive Voice Response (i.e., entering your symptoms via phone system) or a similar UnitedHealth Group-approved symptom screener prior to entering the work site each day, in order to keep our work sites safe. Employees must comply with any state and local masking orders. In addition, when in a UnitedHealth Group building, employees are expected to wear a mask in areas where physical distancing cannot be attained.
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Preferred Qualifications:

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  • 1+ years of experience within Admissions and / or Patient Registration
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  • Previous experience working with Microsoft Office products including Microsoft Word (create, edit, save), Microsoft Excel (create, edit, save), and Microsoft Outlook (send and receive emails)
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  • Bilingual fluency with English and Spanish
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  • Knowledge of ICD - 9 (10) and CPT terminology
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  • Working knowledge of facility pricing structure and cost estimates
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  • Previous experience in collecting patient copays, deductibles, etc
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  • Experience submitting authorization requests and / or processing referrals
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  • Insurance Benefits experience and / or knowledge
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  • Cerner / Invision software experience
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UnitedHealth Group is an essential business. The health and safety of our team members is our highest priority, so we are taking a science driven approach to slowly welcome and transition some of our workforce back to the office with many safety protocols in place. We continue to monitor and assess before we confirm the return of each wave, paying specific attention to geography-specific trends. We have taken steps to ensure the safety of our 325,000 team members and their families, providing them with resources and support as they continue to serve the members, patients and customers who depend on us.

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You can learn more about all we are doing to fight COVID-19 and support impacted communities at: https://www.unitedhealthgroup.com/newsroom/addressing-covid.html

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Careers with OptumInsight. Information and technology have amazing power to transform the Healthcare industry and improve people's lives. This is where it's happening. This is where you'll help solve the problems that have never been solved. We're freeing information so it can be used safely and securely wherever it's needed. We're creating the very best ideas that can most easily be put into action to help our clients improve the quality of care and lower costs for millions. This is where the best and the brightest work together to make positive change a reality. This is the place to do your lifes best work.SM

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Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

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UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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Categories

Posted: 2021-03-16 Expires: 2021-05-29

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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Patient Access Registration On Call / Per Diem - Phoenix, AZ - 916278

UnitedHealth Group
Phoenix, AZ 85003

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