23 days old

Patient Liaison - Part Time - Remote - 913437

Chandler, AZ 85225 Work Remotely
  • Job Code
    913437

Energize your career with one of Healthcare's fastest growing companies.

""

You dream of a great career with a great company where you can make an impact and help people. We dream of giving you the opportunity to do just this. And with the incredible growth of our business, it is a dream that definitely can come true. Already one of the worlds leading Healthcare companies,UnitedHealth Groupis restlessly pursuing new ways to operate our service centers, improve our service levels and help people lead healthier lives. We live for the opportunity to make a difference and right now, we are living it up.

""

This opportunity is with one of our most exciting business areas:Optum a growing part of our family of companies that makeUnitedHealth Groupa Fortune 6 leader.

""

""

Optumhelps nearly 60 million Americans live their lives to the fullest by educating them about their symptoms, conditions, and treatments; helping them to navigate the system, finance their healthcare needs and stay on track with their health goals. No other business touches so many lives in such a positive way. And we do it all with every action focused on our shared values of Integrity, Compassion, Relationships, Innovation & Performance.

""

""

You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

""


"Coordinates the services between OptumRx and patients through various recruitment and retention activities. Includes identifying and engaging with consumers through a variety of sources (educational offerings, marketing events, and networking) to achieve sales objectives.

""


"Duties and Responsibilities include the following. Other duties may be assigned.

""


" Develop and help maintain consumer relationships by following up with regular proactive contact.
" Participates in local and regional non-profit events and support groups to educate and recruit potential patients.
" Ensures appropriate distribution of consumer/patient educational materials. (Welcome packets, brochures, etc.)
" Provides telephonic, electronic, and/or face-to-face support consumer/patient educational services, which may require travel.
" According to established standards, interfaces with patients and appropriate team members to assess satisfaction and promote positive patient experiences (related to operations, reimbursement, and nursing).
" Participates as necessary in care conferences and meetings, which may require travel. (Staff conference calls, webinars, regional meetings, etc.)
" Assists in the development of educational materials as assigned
" Keeps current regarding community health issues and regulations.
" Completes required training and reports (expense, sales, timesheets, etc.) within the requested timeframe.
" Be available to travel as job requires, such as: for initial training, team meetings, in person patient visits, community and corporate meetings as indicated by manager/team.
" Develop business from prospecting new consumers, following up on marketing leads, as well as expanding business from the companys existing client base.
" Works with Regional Sales Directors to develop an action plan focused on product education of potential and active patients.
" Participates on weekly pipeline calls and activities.
" Uncover new business opportunities within client base.
" Develop and help maintain consumer relationships by following up with regular proactive contact.
" Provide smooth transition of consumers to the sales support staff through effective internal communications and proper documentation.
" Conduct online marketing research on the new consumer and/or professional business leads.
" Use database CRM to provide details as activities which may lead to documented opportunity that is transitioned to sale.
" Coordinate meetings with patients and appropriate sales team members
" Explain therapy and/or disorder program features or services in detail.
" According to established standards, interfaces with patients to assess satisfaction and promote positive patient experiences.

""

""

Youll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

"

Required Qualifications:

""


" Must demonstrate B2C or B2B relationship selling and/or marketing skills
" Knowledge of disease states or disorders necessitating therapy (medication, product or Optum program)
" 1+years combined experience in social media selling, networking, advertising, customer service or advocacy
" Proficient computer and technology skills with adequate internet access from home
" Ability to read, analyze, and interpret general business periodicals, professional journals, and technical procedures.
" Ability to write reports and correspond professionally.
" Ability to effectively present information in meetings or at events and to respond to questions from groups of managers, clients, customers, and the general public consistent with Optum policies.
" Able to attend mandatory meetings with advance notice (typically Mon-Friday 8am-5pm CST) but may include nights/weekends or the need to travel.

""

""

Preferred Qualifications:

""


" Bachelors degree preferred
" Bi-lingual skills are beneficial this position.

""

""

Physical Demands:

""


" While performing the duties of this job, the employee is regularly required to talk or hear.
" The employee is frequently required to walk; sit and use hands. The employee is required to stand for several hours at a time such as at foundation events.
" While performing the duties of this job, the employee is required to abide by information security policies, employee handbook and security and privacy regulatory requirements. Each employee is responsible for the secure and appropriate handling of OptumRx information, information received by customers, other companies and/or external parties

""

""

UnitedHealth Group is an essential business.The health and safety of our team members is our highest priority, so we are taking a science driven approach to slowly welcome and transition some of our workforce back to the office with many safety protocols in place. We continue to monitor and assess before we confirm the return of each wave, paying specific attention to geography-specific trends. At this time, 90% of our non-clinical workforce transitioned to a work at home (remote) status. We have taken steps to ensure the safety of our 325,000 team members and their families, providing them with resources and support as they continue to serve the members, patients and customers who depend on us.

""

""

You can learn more about all we are doing to fight COVID-19 and support impacted communities:click here.

""

""

*All Telecommuters will be required to adhere to UnitedHealth Groups Telecommuter Policy.

""

""

Colorado Residents Only:The hourly range for Colorado residents is $15.00 to $19.23. Role is also eligible to receive bonuses based on sales performance. Pay is based on several factors including but not limited to education, work experience, certifications, etc. As of the date of this posting, In addition to your salary, UHG offers the following benefits for this position, subject to applicable eligibility requirements: Health, dental, and vision plans; wellness program; flexible spending accounts; paid parking or public transportation costs; 401(k) retirement plan; employee stock purchase plan; life insurance, short-term disability insurance, and long-term disability insurance; business travel accident insurance; Employee Assistance Program; PTO; and employee-paid critical illness and accident insurance.

""

""

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

""

""

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

""

""

Job Keywords:Consumer marketing, marketing, sales, nutrition, healthcare, UnitedHealth, UHG, Optum, remote, telecommute, work from home, work at home, WFH, WAH, hiring immediately

Categories

Posted: 2021-02-05 Expires: 2021-03-12

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

Before you go...

Our free job seeker tools include alerts for new jobs, saving your favorites, optimized job matching, and more! Just enter your email below.

Share this job:

Patient Liaison - Part Time - Remote - 913437

UnitedHealth Group
Chandler, AZ 85225

Join us to start saving your Favorite Jobs!

Sign In Create Account
Powered ByCareerCast