1+ months

Patient Services Manager 1

Sodexo
Cheyenne, WY 82001

Unit Description

Do you possess strong leadership skills and enjoy managing people, processes and projects?

 

Sodexo is seeking a Patient Services Manager for Cheyenne Regional Medical Center located in Cheyenne, WY. CRMC offers a comprehensive line of healthcare services with 222 licensed beds and 2,000 + employees. This hospital setting is in the capital of Wyoming and the ideal smaller town setting near big city amenities.

As a Patient Services Manager, you will have oversight of a well established and successful At Your Request® Room Service at Cheyenne Regional Medical Center (CRMC). We pride ourselves in being a cohesive and experienced Food & Nutrition Services Leadership team. We are looking for a candidate who fits well with our culture and who will continue to advance our patient meal service in collaboration with our team. This candidate will help lead the Patient Services team of FNS and manage approximately 25 employees.

 

The successful candidate will:

  • evaluate and develop service levels for the overall Patient Services Program targeted to exceed patient and customer satisfaction;
  • oversee Sodexos Patient Dining Program and daily meal rounding inclusive of service recovery;
  • collaborate with clinical, food service and interdisciplinary teams to enhance the patient experience;
  • perform tray assessments to ensure food quality and presentation and tray accuracy;
  • exceed Sodexo standards for Gold Checks and achieve successful regulatory inspections and audits; and/or
  • perform management functions that include direct supervision of hourly associates including employee development.

Is this opportunity right for you? We are looking for candidates who have:

  • excellent leadership and communication skills with the ability to maintain the highest of standards and implement company policies;
  • passion for our patients and customers to ensure our Sodexo CARES (Compassion, Accountability, Respect, Enthusiasm and Service) behaviors are followed daily;
  • knowledge of nutrition and specialized diets;
  • experience with oversight of diet offices; and/or
  • exhibited strong management skills
  • possessed the ability to manage multiple priorities, demonstrate professional communication skills, and exhibit a passion for a high-level of customer service;
  • Proven ability to motivate and inspire staff and participate on a management team
  • CDM(Certified Dietary Manager), Registered Dietetic Technician, or Registered Dietitian with specialty interest in food service management preferred but not required.

Learn more about Cheyenne Regional Medical Center at CRMC.

 

Learn more about Sodexos Benefits  Not the job for you? We offer Food Service Management and Patient Services positions in a variety of business segments, including Corporate, Schools, Universities, Government and Agencies, Healthcare, Senior Living and Sports and Leisure locations across the United States. Continue your search for Food Service Management jobs.Working for Sodexo:At Sodexo, you will find the ingredients for a great career in food service management specializing in Patient Services. With benefits including schedules that encourage work-life balance and continuing education opportunities, you enjoy an improved quality of life thats unique in the hospitality industry.

 

Position Summary

Provides direction for patient meal services at patient care units to ensure customer satisfaction and retention for the Company.Key Duties- Directs daily operations of patient meal services at patient care units to ensure employees have appropriate equipment, inventory and resources to perform their jobs and meet goals and deadlines.

- Supervises day-today work activities by delegating authority, assigning, scheduling, and prioritizing activities and monitoring operating standards.

- Establishes operating standards, implements quality improvements and communicates them to employees.

- Performs audits and prepares reports

 

 

Qualifications & Requirements

Basic Education Requirement - Associate's Degree or equivalent experience

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

Categories

Posted: 2020-03-31 Expires: 2020-06-07

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Patient Services Manager 1

Sodexo
Cheyenne, WY 82001

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