1+ months

Patient Services Manager 2

Sodexo
Columbia, SC 29201

Unit Description

 

Sodexo is looking for a Patient Service Manager 2 at Prisma Health Richland located in Columbia SC

 

Prisma Health Richland is a 650 bed teaching hospital in Columbia SC that utilizes Sodexo's \"At Your Request\" system. It consist of the Main Hospital, a Children's Hospital and a Heart Hospital all on the same campus. The selected candidate will lead a team of 3 supervisors and 40 FTE's to handle all aspects of patient feeding.

 

Job Responsibilities include:

  • Interact with patients and be the primary liaison for the clinical (physicians, nursing, and pharmacy) and food service teams.
  • Ensures compliance to Sodexo operating policies and procedures and works to maintain those standards.
  • Accountable for the execution of service quality and ensures customer and client satisfaction.
  • Be the onsite expert for the patient dining and ordering systems (At Your Request/ Expressly for You) 

Ideally, qualified candidates will have the following experience:

  • Strong understanding of regulatory compliance including TJC, and CMS.
  • Previous management level experience and ability to engage and build strong relationships with client management; nursing staff; and patients
  • Ability to manage multiple priorities.
  • Professional communication skills.
  • Passion for a high level of customer service

Position Summary

Provides direction for patient meal services at patient care units to ensure customer satisfaction and retention for the Company. Key Duties- Directs daily operations of patient meal services at patient care units to ensure employees have appropriate equipment, inventory and resources to perform their jobs and meet goals and deadlines.

- Supervises day-today work activities by delegating authority, assigning, scheduling, and prioritizing activities and monitoring operating standards.

- Establishes operating standards, implements quality improvements and communicates them to employees.

- Performs audits and prepares reports. 

 

 

 

Qualifications & Requirements

Basic Education Requirement - Associate's Degree or equivalent experienceBasic Management Experience - 2 yearsBasic Functional Experience - 2 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

Categories

Posted: 2019-12-10 Expires: 2020-02-12

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Patient Services Manager 2

Sodexo
Columbia, SC 29201

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