1+ months

Patient Services Manager 2

Sodexo
Minneapolis, MN 55415

Unit Description

Work in an environment that appreciates your sense of ownership, mentorship and teamwork.

 

Sodexo is seeking a Patient Services Manager for Fairview's MHealth East Bank Campus located at the University of Minnesota. Sodexo is honored to continue its partnership with Fairview Health Services as together we pursue Fairview's vision of driving a healthier future.  It is an exciting time to join Sodexo's Fairview Health Services Team, and if you are energized by change, then it is a fantastic time to be part of this dynamic partnership

 

This position works closely with the leadership of Fairview and Sodexo to create the strategic plans for the food service departments that align with Fairview's Mission, Vision and Values. This leader will work closely with their team and the leaders at Fairview to set the expectations for each manager that allows us to achieve at a high level. Operationally this position will supervise the patient services department with two other managers including oversight of a patient meal call center supporting 4 hospitals.The schedule for this manager will be day shift with rotating weekends. 

 

The successful candidate will:

  • evaluate and develop service levels for the overall Patient Services Program targeted to exceed patient and customer satisfaction;
  • oversee Sodexos Patient Dining Program to include some meal rounding and service recovery.
  • collaborate with clinical, food service and interdisciplinary teams to enhance the patient experience;
  • perform tray assessments to ensure food quality and presentation and tray accuracy;
  • exceed Sodexo standards for Gold Checks and achieve successful regulatory inspections and audits; 
  • perform management functions that include direct supervision of hourly associates including employee development.

Is this opportunity right for you? We are looking for candidates who have:

  • excellent leadership and communication skills with the ability to maintain the highest of standards and implement company policies;
  • experience in a high volume food environment
  • passion for our patients and customers to ensure our Sodexo CARES (Compassion, Accountability, Respect, Enthusiasm and Service) behaviors are followed daily;
  • some knowledge of nutrition and specialized diets preferred
  • experience with auditing for food quality, food safety and sanitation
  • strong management skills, preferably in healthcare.

Learn more about MHealth Fairview at Fairview Hospitals.Learn more about Sodexos Benefits  Not the job for you? We offer Food Service Management and Patient Services positions in a variety of business segments, including Corporate, Schools, Universities, Government and Agencies, Healthcare, Senior Living and Sports and Leisure locations across the United States. Continue your search for Food Service Management jobs.Working for Sodexo:At Sodexo, you will find the ingredients for a great career in food service management specializing in Patient Services. With benefits including schedules that encourage work-life balance and continuing education opportunities, you enjoy an improved quality of life thats unique in the hospitality industry.

 

 

 

Position Summary

Provides direction for patient meal services at patient care units to ensure customer satisfaction and retention for the Company. Key Duties- Directs daily operations of patient meal services at patient care units to ensure employees have appropriate equipment, inventory and resources to perform their jobs and meet goals and deadlines.

- Supervises day-today work activities by delegating authority, assigning, scheduling, and prioritizing activities and monitoring operating standards.

- Establishes operating standards, implements quality improvements and communicates them to employees.

- Performs audits and prepares reports. 

 

 

 

Qualifications & Requirements

Basic Education Requirement - Associate's Degree or equivalent experienceBasic Management Experience - 2 yearsBasic Functional Experience - 2 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

Categories

Posted: 2020-10-29 Expires: 2020-12-05

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Patient Services Manager 2

Sodexo
Minneapolis, MN 55415

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