21 hours
2018-08-142018-09-12

Payer Champion - Baton Rouge, LA

UnitedHealth Group
Baton Rouge, LA
  • Job Code
    780514
780514 Payer Champion Baton Rouge LA

Payer Champion - Baton Rouge, LA (780514)

Position Description

Welcome to one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life's best work.

Primary Responsibilities:
  • Acts as a liaison with client services to access payer needs
  • Assists in the development of training for payer needs
  • Is the internal SME for an assigned payer
  • Evaluates operational resources to make sure they are acting on payer needs and training directives
  • Participates in payer calls with client service managers
  • Reviews daily grievances associated with payer and assists in remediation
  • Monitor and drive improved to plan KPIs
  • Other duties as assigned by manager
Requirements:
  • High School Diploma or GED
  • 2+ years Customer Service experience
  • Ability to analyze and resolve customer service issues
  • Experience using a computer, the internet, and Microsoft Office (Word, Excel, and Outlook) to create, copy, edit, send, and save documents
  • Type 30+ WPM
Preferred Qualifications:
  • 1+ year of Team Lead or Supervisory experience
Careers at UnitedHealthcare Employer & Individual. We all want to make a difference with the work we do. Sometimes we're presented with an opportunity to make a difference on a scale we couldn't imagine. Here, you get that opportunity every day. As a member of one of our elite teams, you'll provide the ideas and solutions that help nearly 25 million customers live healthier lives. You'll help write the next chapter in the history of health care. And you'll find a wealth of open doors and career paths that will take you as far as you want to go. Go further. This is your life's best work.SM


Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.


UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.


Keywords: UnitedHealth, UHG, Payer, Champion, Baton Rouge, Louisiana

Job Details

  • Contest Number780514
  • Job TitlePayer Champion - Baton Rouge, LA
  • Job FamilyCustomer Services
  • Business SegmentEmployer and Individual

Job Location Information

  • Baton Rouge, LA
    United States
    North America

Additional Job Detail Information

  • Employee StatusRegular
  • ScheduleFull-time
  • Job LevelIndividual Contributor
  • ShiftDay Job
  • TravelNo
  • Telecommuter PositionNo
  • Overtime StatusNon-exempt

Categories

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Payer Champion - Baton Rouge, LA

UnitedHealth Group
Baton Rouge, LA

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