1+ months

Pharmacy Technician Telecommute Texas - 903126

San Antonio, TX 78205 Work Remotely
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Do you have compassion and a passion to help others? Transforming healthcare and millions of lives as a result starts with the values you embrace and the passion you bring to achieveyour life's best work.(sm)

The WellMed Quality Pharmacy Operations team supports WellMed Medical Management by delivering patient-centered, clinically collaborative medication consultations to help people live healthier lives. Our team focuses on the design, execution, and delivery of telephonic and digital engagement strategies designed to close STARs measure gaps in care, e.g. medication adherence, care for older adults, statins in patient with diabetes. Our interdisciplinary service delivery team is comprised of Pharmacists, Pharmacy Technicians, Licensed Vocational Nurses, and Care Coordinators.

ThePharmacy Technicianwill report into the Director of Clinical Pharmacy. ThePharmacy Technicianwill perform telephonic, patient-centered engagements for a variety of member-facing campaigns. In addition, the PT will assist in pre- and post-engagement documentation for the pharmacy team. The pharmacy technician will be required to meet or exceed established productivity and quality metrics and work a flexible schedule to support the hours of operation of the business (Monday - Friday 8:00 AM - 8:00 PM Central and Saturday 8:00 AM - 5:30 PM Central).

Primary Responsibilities:
  • Speak with eligible members over the phone to offer telephonic services and schedule appointments for all pharmacy programs, i.e. medication therapy management services
    • Primarily via cold calling or answering an inbound AutoDialer
  • Place reminder calls to members & explain what the member can expect during their phone call with the pharmacist
  • Provide information to qualified members about plan services and potential benefits and direct them via warm transfer to appropriate resources
  • Obtain information and perform data entry of reconciled medication lists, allergy history , vaccine history, medical conditions and other pertinent member-related information
  • Maintain performance standards including weekly /monthly call goals
  • Collect and document member medication lists
  • Mailings
  • Faxing, provider calls
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:
  • 2+ years of experience as a pharmacy technician
  • Working knowledge of Microsoft Outlook
  • Exceptional Punctuality and Timeliness
  • Certified Pharmacy Technician License (CphT)
  • Employees are required to screen for symptoms using the ProtectWell mobile app, Interactive VoiceResponse (i.e., entering your symptoms via phone system) or a similar UnitedHealth Group approved symptom screener prior to entering the work site each day, in order to keep our work sites safe. Employees must comply with any state and local masking orders. In addition, when in a UnitedHealth Group building, employees are expected to wear a mask in areas where physical distancing cannot be attained
  • You will be asked to perform this role in an office setting or other company location
Preferred Qualifications:
  • Multi-lingual (Spanish, Mandarin, Cantonese, Russian, Vietnamese preferred)
  • MTM experience
  • Associate or bachelor's degree
  • Call Center experience
  • Advanced Certification(s)
  • Experience delivering on business goals with focus on CMS STARs, HEDIS
  • Working knowledge Publisher, Visio, Microsoft Excel
  • Trained in health literacy
  • Advanced organizational skills & an attention for detail
  • Ability to work in a rapidly changing environment
A Successful Candidate will:
  • Be able to work in collaborative and autonomous settings
  • Always be looking to improve
  • Have exceptional professionalism, enthusiasm, sense of humor, team spirit and commitment
  • Show active engagement in team meetings and trainings
  • Be able to work around obstacles and achieve goals
Careers with WellMed.Our focus is simple. We're innovators in preventative health care, striving to change the face of health care for seniors. We're impacting 380,000+ lives, primarily Medicare eligible seniors in Texas and Florida, through primary and multi-specialty clinics, and contracted medical management services. We've joined Optum, part of the UnitedHealth Group family of companies, and our mission is to help the sick become well and to help patients understand and control their health in a lifelong effort at wellness. Our providers and staff are selected for their dedication and focus on preventative, proactive care. For you, that means one incredible team and a singular opportunity to doyour life's best work.(sm)
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
Job Keywords: Pharmacy Technician, Pharm Tech, Pharmacy Tech, San Antonio, TX, Texas


Jobs Rated Reports for Pharmacy Technician

Posted: 2020-11-25 Expires: 2021-02-17

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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Pharmacy Technician Telecommute Texas - 903126

UnitedHealth Group
San Antonio, TX 78205

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Pharmacy Technician
73rd2019 - Pharmacy Technician
Overall Rating: 73/199
Median Salary: $31,750

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