3 days old

Premium Support Specialist (Middle Ware in AIX and Open Platform)

Multiple Cities, Multiple
  • Job Code
    251529BR

Introduction
The infrastructure running industries likes transportation, energy, insurance, banking or healthcare is quickly changing as the worlds relationship with technology evolves. Companies have more choices than ever before between on-premise, off-premise, or a hybrid approach. Our Infrastructure Architects are responsible for keeping up with the latest and greatest of these changes and using their expertise to deliver solutions that meet the needs of our customers and products.


Your Role and Responsibilities
  • Be accountable for delivery quality to ensure quality maintenance support and implementation to customers on IBM middleware on AIX and open platform
  • Provide remote and on-site software technical support to customers
  • Perform software installation, configuration and system check
  • Collaborate with local and overseas team for problem root analysis
  • Takes part in project implementation
  • Be accountable for delivery quality



Required Technical and Professional Expertise
  • A relevant University degree from Computer Science/Engineering or equivalent
  • At least 5 years of maintenance support and implementation experience on IBM middle ware on AIX and open platform preferred
  • Preferably with IT support experience with Knowledge in IBM products, such as Db2, WAS, MQ, SQL, RHEL. Open source skills will be an added advantage but not a must
  • Strong analytical skills, able to come up with an innovative approach and take initiative on problem solving
  • A good team player who is motivated, able to learn fast and work stringent time pressure
  • Good communication and presentation skills
  • Proficient in spoken and written English and Chinese



Preferred Technical and Professional Expertise
N/A


About Business Unit
At Global Technology Services (GTS), we help our clients envision the future by offering end-to-end IT and technology support services, supported by an unmatched global delivery network. It's a unique blend of bold new ideas and client-first thinking.If you can restlessly reinvent yourself and solve problems in new ways, work on both technology and business projects, and ask, "What else is possible?" GTS isthe place for you!


Your Life @ IBM
What matters to you when youre looking for your next career challenge?

Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.

Impact. Inclusion. Infinite Experiences. Do your best work ever.


About IBM
IBMs greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.


Location Statement
For additional information about location requirements, please discuss with the recruiter following submission of your application.


Being You @ IBM
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Categories

Industry

  • Computers Software and Hardware
Posted: 2019-10-18 Expires: 2019-11-17

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Premium Support Specialist (Middle Ware in AIX and Open Platform)

IBM
Multiple Cities, Multiple

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