12 hours

Print Fulfillment Analyst - Schaumburg, IL

UnitedHealth Group
Schaumburg, IL
  • Job Code
777217 Print Fulfillment Analyst Schaumburg IL

Print Fulfillment Analyst - Schaumburg, IL (777217)

Position Description

We'll put you in the driver's seat on vital projects that have strategic importance to our mission of helping people lead healthier lives. Yes, we share a mission that inspires. We need your organizational talents and business discipline to help fuel ours. It's the opportunity to do your life's best work.(sm)

Primary Responsibilities:

  • Leads and oversees the customization, layout, and print production of all Catamaran clients, including but not limited to pharmacy ID cards, information kits, envelopes, mail service order forms, discount cards, Medicare Part D communications in accordance with the client's specific plan design and NCPDP, postal, and CMS regulations
  • Coordinates production and distribution of special communication requests including but not limited to custom inserts, formularies, or miscellaneous custom materials
  • Responsible for establishing print production timelines and reports on progress
  • Responsible for print ordering and inventory management
  • Serves as mentor to entry level personnel and all other personnel. Oversees progress and assists in review of completed assignments. Responsible for ongoing training/development of entry level personnel by reviewing procedural guideline and processes daily
  • Responsible for reviewing departmental standard operating procedures
  • Ensure team adheres to standard operating procedures and workflow process which include internal forms/documentation, systems, and metrics and provides guidance
  • Reviews client files to ensure all files are current with the latest version of all materials and samples
  • Maintains day to day vendor relationships. Actively participates in periodic meetings with print vendors and internal management to discuss current vendor performance and also assists in developing new improvements and/or checks and balances which could improve production processes. Works closely with vendors to coordinate fulfillment of shipping requests. Follows up with vendors to track shipments, resolve other shipping issues and escalated issues
  • Responsible for exploring optional specifications for individual jobs as necessary to help reduce printing costs and maximize production efficiencies. Consults with management, appropriate staff, and vendors regarding design/production feasibility of specific requests
  • Ensure documentation and adherence to organization marketing branding and standard guidelines
  • Tracks, processes, and logs invoices. Compares invoices against production reports to confirm accuracy of charges and adherence to vendor agreements. Maintains awareness of prefunded postage account balances, credits, and debits. Initiates postage requests as needed
  • Knowledge of eligibility processes and works with eligibility to validate successful load of eligibility files and monitor/coordinate ID card production
  • Responsible for inventory management of all vendors. Maintains tracking of materials used daily such as envelopes, paper stock, preprinted stock, and formularies. Initiates reorders as needed. Ensures pricing is in line with contract fees and provides proof approvals for reprint orders

Required Qualifications:

  • 2+ years of print production experience
  • 2+ years of Adobe Indesign experience
  • 2+ years of experience proofreading English
  • Working knowledge of variable data printing
  • Knowledge of basic layout and design concepts
  • Experience with Microsoft Excel, Access, Word, Visio
  • Project management experience

Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)


Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.



Job Keywords: Schaumburg, IL, Medicare Part D, Print, analyst, Adobe InDesign, problem solving, Illinois

Job Details

  • Contest Number777217
  • Job TitlePrint Fulfillment Analyst - Schaumburg, IL
  • Job FamilyBusiness Operations
  • Business SegmentOptum Operations

Job Location Information

  • Schaumburg, IL
    United States
    North America

Additional Job Detail Information

  • Employee StatusRegular
  • ScheduleFull-time
  • Job LevelIndividual Contributor
  • ShiftDay Job
  • TravelNo
  • Telecommuter PositionNo
  • Overtime StatusNon-exempt


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Print Fulfillment Analyst - Schaumburg, IL

UnitedHealth Group
Schaumburg, IL

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