1+ months

Producer Help Desk Analyst Intern - Minnetonka, MN

Minnetonka, MN 55345
  • Job Code

Internships at UnitedHealth Group. If you want an intern experience that will dramatically shape your career, consider a company that's dramatically shaping our entire health care system. UnitedHealth Group internship opportunities will provide a hands-on view of a rapidly evolving, incredibly challenging marketplace of ideas, products and services. You'll work side by side with some of the smartest people in the business on assignments that matter. So here we are. You have a lot to learn. We have a lot to do.  It's the perfect storm. And even better? Join us and you may end up staying for a career in which you can do your life's best work.(sm)


UnitedHealth Group offers a portfolio of products through two distinct platforms; United HealthCare (health benefits) and Optum (health services).  At United HealthCare Medicare & Retirement, we serve the fastest growing segment of our nation's population - 50 and older.  And we're doing it with an intense amount of dedication.  Up for the challenge of a lifetime?  Join a team of the best and the brightest to find bold new ways to proactively improve the health and quality of life of our 9 million customers.  You'll find a wealth of dynamic opportunities to grow and develop as we work together to strengthen our health care system.


We offer a growth-based culture with extraordinary opportunities and succeed by staying true to our mission to make health care work effectively and efficiently for seniors.


**Housing and relocation assistance is not available for this position.**


**This Full-Time intern position will be available Summer 2020**


**UnitedHealth Group is not able to offer visa sponsorship now or in the future for this position**

Primary Responsibilities:

As a Producer Help Desk Analyst intern you will leverage your analytical and critical thinking skills to enhance the overall experience of sales support representatives and sales agents into a career with UnitedHealth Group.  As a member of the Producer Help Desk Team, you will be engaged with cross collaborative partners working to implement and/or improve process, as well as remove hassle for the department which impacts sales support team members and sales agents. In this exciting position you will use pertinent data and facts to identify and solve a range of problems.  You will do this by collecting relevant information from a myriad of systems, analyzing the data and presenting solutions to various different stakeholders. 

  • Use pertinent data and facts to identify and solve a range of problems
  • Investigate non-standard requests and problems, with some assistance from others
  • Prioritize and organize own work to meet deadlines
  • Provide explanation and information to others on process improvement initiatives
  • Collect relevant information by pulling and analyzing data from multiple systems
  • Use relevant data to make fact based decisions



Posted: 2019-10-19 Expires: 2020-02-16

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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Producer Help Desk Analyst Intern - Minnetonka, MN

UnitedHealth Group
Minnetonka, MN 55345

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