17 days old

Producer Help Desk Sales Support Intern - Roanoke, VA

Roanoke, VA 24011
  • Job Code
    878240

Internships at UnitedHealth Group. If you want an intern experience that will dramatically shape your career, consider a company that’s dramatically shaping our entire health care system. UnitedHealth Group internship opportunities will provide a hands-on view of a rapidly evolving, incredibly challenging marketplace of ideas, products and services.  You have a lot to learn. We have a lot to do.  It’s the perfect storm.  And even better? Join us and you may end up staying for a career in which you can do your life’s best work.(sm)

 

UnitedHealth Group offers a portfolio of products through two distinct platforms; United HealthCare (health benefits) and Optum (health services).  At United HealthCare Medicare & Retirement, we serve the fastest growing segment of our nation's population – 50 and older.  And we're doing it with an intense amount of dedication.  Up for the challenge of a lifetime?  Join a team of the best and the brightest to find bold new ways to proactively improve the health and quality of life of our 9 million customers.  You'll find a wealth of dynamic opportunities to grow and develop as we work together to strengthen our health care system.

 

We offer a growth-based culture with extraordinary opportunities and succeed by staying true to our mission to make health care work effectively and efficiently for seniors.

 

**This full-time intern position will be available Summer 2021**

 

**UnitedHealth Group is not able to offer visa sponsorship now or in the future for this position**

 

Primary Responsibilities:

 

As a Producer Help Desk Sales Support intern you will leverage your analytical and critical thinking skills to provide a distinctive experience of sales support to our sales agents. You will spend time learning the business as you also look to the future for the opportunity to return for a career with UnitedHealth Group.  As a member of the Producer Help Desk Team, you will support sales agents and members as Partners in Care as you look for opportunities to remove hassles for the department.  In this position you will provide support using systems and facts to identify and solve a range of problems and respond to callers’ inquiries.

 

Program features:

    • Gain company and industry knowledge
    • Enhance communication and presentation skills
    • Learn and understand different work styles
    • Learn and live our corporate culture and values
    • Access a very comprehensive repository of online self-development tools and resources

Primary Responsibilities:

  • Handling inbound phone calls while providing a distinctive and personal Sales Support Experience
  • Research and resolve Sales Agent’s questions relating to:
    • Sales tools, materials and product information
    • How to use self-service tools to trouble-shoot systems issues
    • Member concerns
    • Medicaid verification, plan eligibility, Application status
    • On-boarding and certification process
    • Commission questions

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

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Posted: 2020-09-08 Expires: 2020-10-15

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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Producer Help Desk Sales Support Intern - Roanoke, VA

UnitedHealth Group
Roanoke, VA 24011

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