26 days old

Product Manager

San Francisco, CA 94102
  • Job Code

Ready to re-imagine the product management role? At IBM, as an Offering Manager, you are responsible for the full lifecycle of an offering: from validating need to determining the business model and defining the solution requirements. Going beyond the traditional focus of timetables and budgets, you use your keen insights into what customers want in their own business plan - and work across disciplines to build the best solutions to a problem. If being the CEO of your offering excites you, consider an offering management career at IBM.

Your Role and Responsibilities

The Product Manager plays a key role in capturing the business, functional, and technical requirements necessary to implement new products or features within the Acoustic product suite. This is done by working under minimal supervision to elicit, analyze, validate, document, verify, and manage the requirements through the development life cycle. The Product Manager serves as a business and customer liaison to Engineering and QA and guides the efforts of the development team. The Product Manager will lead the development team on large and/or complex projects and is expected to fulfill the goals established on the product roadmap with limited guidance from the senior Product Managers at times.

"This position is in San Francisco, CA without the option to be a remote associate."


  • Be the Subject Matter Expert for current functionality.
  • Serve as the agile product owner for one or more agile software development teams
  • Understand customer pains in your area and be an advocate for improving those customer pains.
  • Understand product strengths and weaknesses and plan to enhance or correct them over time.
  • Interact with customers (including user groups and user interviews) to gain perspective on how your features are used.
  • Collaborate with Product Management leadership, executives and other project stakeholders to help define, understand and document the roadmap for the team. Ensure that you can communicate the direction to the Engineers and QA Analysts on the team.
  • Independently, develop the requirements and direct the implementation from large to small scale features.
  • Create a detailed backlog based on the roadmap for the team. Facilitate the review and approval process for the backlog.
  • Follow Acoustics guidelines and best practices for backlog development, using natural language simply, clearly, unambiguously, and concisely.
  • Make sure that you have a solid backlog that represents Acoustics customers. This includes using interviews, brainstorming sessions, graphical modeling, storyboards, use cases, scenarios, competitive product analysis, and other methods to ensure that your backlog maximizes the business value for a feature.
  • Coordinate with UX Design and Information Architects to ensure that all requirements and artifacts are complete and consistent.
  • Collaborate with Engineering and QA to estimate the backlog and ensure that they have an accurate picture of what needs to be developed and why.
  • Work with the team to communicate issues encountered during development and proactively resolve minor issues ensuring that the customer needs will continue to be addressed.
  • Ensure that the business is prepared to support the launch of new features and products through coordination with Release Management. This includes training customer-facing teams in Acoustic on your teams features and writing the initial customer documentation on new functionality.
  • Assist in the continuous improvement of requirements gathering and prioritization processes and tools.

Required Technical and Professional Expertise
  • An understanding of traditional and new requirements elicitation, analysis, specification, verification, and management practices and the ability to apply them in practice.
  • 5 or more years experience with Agile Development and/or Scrum methodology.
  • Experience with Web Applications or Software as a Service (SaaS) preferred.

Preferred Technical and Professional Expertise
  • Experience and understanding of retail data platforms and/or retail software
  • Experience and passion for digital privacy and compliance
  • Fluency in Spanish, Italia, French, Swedish or German

About Business Unit
At IBM Cognitive Applications, we build open applications that unlock the power of data for clients, partners, and developers. Running on top of IBM's unique Hybrid, Multi-cloud and AI infrastructures, these applications work across horizontal domains and bring our technology to life for end users. Cognitive Applications unit includes: Watson Customer Engagement, Watson IoT, Watson Media and Weather, Talent & Collaboration, Digital Growth & Commerce, and IBM Developer teams.

Your Life @ IBM
What matters to you when youre looking for your next career challenge?

Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.

Impact. Inclusion. Infinite Experiences. Do your best work ever.

About IBM
IBMs greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.

Location Statement
We consider qualified applicants with criminal histories, consistent with applicable law.

Being You @ IBM
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.



  • Computers Software and Hardware
Posted: 2019-10-20 Expires: 2019-11-19

Before you go...

Our free job seeker tools include alerts for new jobs, saving your favorites, optimized job matching, and more! Just enter your email below.

Share this job:

Product Manager

San Francisco, CA 94102

Join us to start saving your Favorite Jobs!

Sign In Create Account
Powered ByCareerCast