11 days old

Product Manager, Webex

Cisco Systems Inc.
Richardson, TX 75080

What You'll Do

  • As a product manager for the Webex SMB Portal, you will be a vital member of the Webex SMB & Digital team.
  • You will drive the evolution of a digital buying, onboarding & adoption Portal for Collaboration Services for Small to Medium Business Customers.
  • You will directly engage with other online platform teams, cross-functional business and technology teams to bring the service to market.
  • You should partner with customers creatively to gather requirements, solicit feedback, and work across product and solution boundaries.
  • Be metrics driven and provide reporting and analysis of program level performance.
  • Author and Track requirements in Jira and Confluence
  • Coordinate with cross-functional teams to drive features to a high-quality release.
  • Develop strategies and tactics that include the Cisco Collaboration portfolio
  • You must be a comfortable communicator both orally and in the written word
  • Strong empathy for customers and a passion for revenue and growth
  • Enjoy face-to-face customer meetings with travel occasionally up to 25% (post-COVID)

Required Experience

  • Experience with SaaS businesses
  • 2+ years' experience in a UC&C, Telephony role, ideally engineering or product management
  • 5+ year's in eCommerce and Customer Experience.
  • Experience in the digital buyer's Journey, including best practices for B2C and B2B eCommerce
  • Proven ability to influence through persuasion, negotiation, and consensus-building
  • Must possess Knowledge of UC&C/Telephony feature sets as represented by Cisco products like Cisco Webex and Cisco BroadWorks Ring Central & Microsoft.
  • Excellent executive level communication and presentation skills
  • Bachelors degree required, Masters degree a plus

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.
Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all.

We embrace digital, and help our customers implement change in their digital businesses. Some may think were old (36 years strong) and only about hardware, but were also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do you cant put us in a box!

But Digital Transformation is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)

Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.

So, you have colorful hair? Dont care. Tattoos? Show off your ink. Like polka dots? Thats cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us! 


Posted: 2021-04-05 Expires: 2021-05-14

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Product Manager, Webex

Cisco Systems Inc.
Richardson, TX 75080

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