1+ months

Product Quality Engineer (Intern) - United States

Cisco Systems Inc.
San Jose, CA 95113

What You'll Do:

As a Product Quality Engineer intern your responsibilities vary by the function and project that you are working in. You could be responsible for New Product Introduction Quality, Factory Quality and Field Quality, as well as driving systematic quality improvements, all while working in close engagements with internal stakeholders and external partners. You may ensure New Product Introductions meet quality requirements through phase gate reviews on all Hardware and Software product criteria. You may perform data analysis to detect subtle trends and identify root causes to drive continuous improvement activities and increase Customer Satisfaction. You could lead quality issues to resolution through a fault isolation, root cause, and corrective action / preventative action (CAPA) process. You would be the voice of the customer and champion Quality in a dynamic environment.

Who we Are:

The Cisco Supply Chain Operations organization is responsible for taking engineering innovations from the drawing board all the way through to our customers. Whether it's complex, high-end, configure-to-order systems or high-volume off-the-shelf products, Supply Chain Operations is responsible for turning ideas into powerful customer solutions. As part of the Operations, Processes and Systems team, Supply Chain Operations at Cisco is a global organization with more than 9,000 employees in more than 50 locations around the world.

Enabling Today's Business, Preparing for the Future: 

In Supply Chain Operations we have an opportunity and the responsibility to enable Cisco's business now and prepare for the future. Our vision and strategy continue to emphasize the importance of providing a standout customer experience by delivering a flexible, innovative and scalable supply chain while continuing to build upon our strong operational foundation. Cisco is also committed to social and environmental responsibility in our supply chain. We work with our suppliers to maintain a sustainable supply chain that meets our standards for ethics, labor practices, health and safety, and the environment.

We encourage you to become a part of this dynamic organization where daily we demonstrate Ciscos daring competitive spirit and accelerate time to market by empowering our employees to use their expertise to take good business risks. As Cisco expands into new technologies, and geographies, it's become an exciting time to be part of the Supply Chain Operations team.


  • You are pursuing a bachelors degree (BS/BA/etc), in Industrial Engineering, Electrical Engineering, Computer Science or equivalent Technical concentration
  • You have earned a minimum of a 3.0 GPA
  • You serve as a Team Leader for key projects, and a key contributor in multi-functional teams.
  • You act as a technical contributor with the ability to communicate complex technical details.
  • You constantly look for and identify systemic process improvements by thinking "creatively.
  • You have confidence interacting with Managers and Directors in various business functions across the company.
  • You have the ability to lead multiple technical projects while meeting deadlines.
  • You have a high level of motivation and energy.
  • You can be a change agent to improve execution and collaboration.
  • You possess the ability to work independently.
  • You are proficient in networking product manufacturing, test, assembly, quality, failure analysis, and reliability knowledge and experience.
  • You are familiar with Telcordia Standards around (predicted) Mean-Time-Between-Failure (pMTBF) a plus.

Why Cisco

At Cisco, each person brings their own unique talents to work as a team and make a difference.

Yes, our technology changes the way the world works, lives, plays and learns, but our edge comes from our people.

  • We connect everything people, process, data and things and we use those connections to change our world for the better.
  • We innovate everywhere - From launching a new era of networking that adapts, learns and protects, to building Cisco Services that accelerate businesses and business results. Our technology powers entertainment, retail, healthcare, education and more from Smart Cities to your everyday devices.
  • We benefit everyone - We do all of this while striving for a culture that empowers every person to be the difference, at work and in our communities.

Colorful hair? Dont care. Tattoos? Show off your ink. Like polka dots? Thats cool. Pop culture geek? Many of us are. Be you, with us! #WeAreCisco


Posted: 2019-07-19 Expires: 2019-11-17

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Product Quality Engineer (Intern) - United States

Cisco Systems Inc.
San Jose, CA 95113

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