1+ months

Product Specialist - Plano, TX

Plano, TX 75074
  • Job Code

Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your life's best work.(sm)

The Product Specialist assists the Product Owners within Product Management in conveying clear, concise product knowledge across all departments within Vivify Health. The Product Specialist is the subject matter expert that transfers product information, e.g. new features under development, upcoming major and/or minor releases of any of Vivify's products, etc. Your primary focus will be continuous delivery of product functionality with associated rationales across the organization. The Product Specialist will routinely work with each member of the Product Management team to ensure they have the most up-to-date information in order to disseminate the €˜right' information. The Product Specialist will also organize and lead all smoke tests pertaining to Vivify's products. This role is the liaison between Product Owners and associated Scrum teams and Vivify employees outside of Development and Product Management. The Product Specialist has a strong business acumen and clinical understanding to ensure Vivify's Human Capital has a solid understanding of new features and functionality that has been achieved through development efforts.  The Product Specialist is part of the Clinical Solutions team and reports to the Director of Product Management, and as directed, the role will be focused on, but not exclusively limited to, the activities outlined below.

Primary Responsibilities:

  • Partner with Vivify's Product Owners to understand every feature under development, rationale for development and expected functionality and/or resolution to customer-experienced issues

  • Organize each scrum team's sprint review demonstration into a meaningful, relevant, organized and expertly executed Zoom recording to share with all Vivify Human Capital promptly after every sprint review

  • Assist with the product version launch planning process to develop respective documentation and/or communication to disseminate internally across the organization.

  • Schedule and meet with all Vivify departments to transfer knowledge regarding Vivify Products in a manner that is meaningful, appropriate and pertinent to those departments.

  • Education and training provided to Vivify's Human Capital will be geared for each of those departments. Must be able to create written communication that is professional and potentially customer-facing

  • Vivify's Human Capital should seek out the Product Specialist to obtain better understanding of issues being experienced by our customer and how the software/product should behave

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.


Posted: 2020-06-29 Expires: 2020-08-28

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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Product Specialist - Plano, TX

UnitedHealth Group
Plano, TX 75074

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