3 days old

Program Manager 1300906

Cisco Systems Inc.
San Jose, CA 95113

What You'll Do

If you thrive in handling a large portfolio of projects across multiple functions, to deliver value to customers, then this could be a fit for you! You will drive the transformation to improve customer and partner experiences, manage scope at the strategic program level, communicate status and asks to the executive partners, remove obstacles and handle dependencies, issues, and risks.

Responsibilities include:

  • Ensure programs are working towards their budget, schedule, scope, metrics, and remains in alignment with program goals.
  • Lead, empower, coaches, and gives a voice to the program team members.
  • Program level strategy and planning: budget, timeline, for resources of product owners, business analysts, support transition to RTB.
  • Run the overall program governance controls: intake, reporting, budget allocation, and change control processes.
  • Prepare, shepherd, and present the Steering Committee QBRs.
  • Lead all aspects of activities at a program level to ensure return on investment is achieved and signed off.
  • Accountable for working with IT and Business stakeholders to prioritize and deliver transformational capabilities, & communicating with the executive, business, and IT partners across programs.
  • Run, coordinate, and de-risk program interdependencies.
  • Management of resource, partner, and deliverable alignment across the program.
  • Drives partner engagement and internal alignment across Architecture, Change Management, and Adoption at the cross-program level.
  • Program-increment planning and commit-management.
  • Manage the programs documentation and knowledge base.
  • Accountable for release management and go/no-go recommendations.

Who You'll Work With

Customer and Partner Services (CPS) is part of the Operations organization at Cisco. CPS is responsible for running Cisco's Quote to Cash operations and support for Customers and Partners. We are also responsible for the Sales Crediting and Compensation for Sales and Partners.

The CPS Transformation Organization is at the forefront of Ciscos digital transformation to new business models. Seller, Partner, and Commerce Experience (SPACE) lead this transformation and evolution of Plan to Sell processes, policies & capabilities across all offers, buying models, route to markets, and selling motions.

Who You Are

You're a problem solver and a guide your team looks up to. You have the power to influence peers, managers, and executives, driving towards a decision while handling ambiguity.

Minimum Qualifications:

  • B.S. or equivalent experience
  • 7+ years of work experience within a Business Operations, Process Improvement, operational excellence, Project Management, or consulting environment
  • Extensive experience/knowledge in Agile and SAFe project methodology
  • History of accomplishments and initiative delivery. Demonstrated ability to meet or beat assigned targets and deadlines consistently.
  • Commerce, Distribution and/or Partner lifecycle understanding is a plus
  • Process and functional aptitude to quickly learn and assimilate to new information
  • Influences the partners in the assessment, planning, and management of complex implementation.
  • Can run complex and multiple internal projects/programs
  • Experience with Smartsheets, Tableau, Domo or other similar applications is plus
  • RALLY, JIRA + REMEDY experience preferred

Why Cisco

#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all. 

We embrace digital, and help our customers implement change in their digital businesses. Some may think were old (36 years strong) and only about hardware, but were also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do you cant put us in a box!

But Digital Transformation is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)

Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.

So, you have colorful hair? Dont care. Tattoos? Show off your ink. Like polka dots? Thats cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us! 



Posted: 2020-09-16 Expires: 2020-10-16

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Program Manager 1300906

Cisco Systems Inc.
San Jose, CA 95113

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