3 days old

Program Manager - Medical Group Operations - San Antonio, TX

San Antonio, TX 78205
  • Job Code

The program manager is responsible for managing, implementing and executing on key projects and reporting requirements throughout Medical Management. The position provides support through representation of senior leadership interests in both internal and external initiatives, and in some cases is an active team member on Medical Management strategy initiatives. This position requires a unique skill set that includes leading cross-functional leaders on complex projects, collaborating vertically and horizontally throughout the organization, understanding workflow, and creating a collaborative environment to work effectively throughout the organization to ensure alignment of strategy and approach. Accountable for supervising assigned projects and operational collaboration during implementation of new processes. Coordinates with project managers, program managers, business analysts, training teams, and other stakeholders to ensure all goals and objectives are met.


Primary Responsibilities:

  • Build relationships with the ability to influence effectively to all levels of an organization, both internally and externally

  • Responsible for representing the directives of senior leadership and acts as a key liaison on cross functional projects as required

  • Ability to drive change and innovation through collaboration and teamwork

  • Acts as a centralized facilitating point for the coordination of tasks and integrated execution of key strategic initiatives and reduces activities carried out in isolation

  • Works through issues and roadblocks with internal and external stakeholders to reach amicable solutions that balance the needs of all parties

  • Recommends opportunities and/or action plans for improved performance based on business need

  • Collaborates with project managers, program managers, business analysts, training teams, and other stakeholders to ensure inputs, processes and outputs are captured and maintained for effective implementation

  • Utilizes project management and process improvement methodologies (DMAIC) to ensure deliverables are met

  • Assists in the development and execution of project deliverables and timelines related to implementation activities

  • Works with key members of other departments to facilitate internal and external processes

  • Attends required meetings and participates in committees as requested

  • Resolves work problems to ensure quality customer service is delivered

  • Coordinates meetings; prepares draft agendas for review; issues agendas with appropriate backup materials; takes minutes, and provides follow-up correspondence

  • Attends educational offerings to keep abreast of change and comply with position requirements

  • Understands the complexity within functions, relationships, and contractual obligations with the ability to balance competing priorities

  • Performs all other related duties as assigned



Posted: 2020-06-29 Expires: 2020-07-29

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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Program Manager - Medical Group Operations - San Antonio, TX

UnitedHealth Group
San Antonio, TX 78205

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