1+ months

Provider Relations Advocate, Community & State - Lubbock / Amarillo, TX

Lubbock, TX 79401
  • Job Code

The more you do, the more you learn. And as you learn you find new doors opening that challenge you to bring your best. This Provider Relations Advocate (Long-Term Services & Support LTSS) role with UnitedHealth Group will call on your knowledge, your energy and your commitment to making health care work more effectively for more people. We're building better, more effective provider networks every day. In this role, you'll use your strong customer service orientation and knowledge of insurance claims to serve as an advocate for providers in our networks. As you do, you'll discover the impact you want and the resources, backing and opportunities that you'd expect from a Fortune 6 leader.


If you are located in this Northwestern TX service delivery area, you will have the flexibility to telecommute* as you take on some tough challenges. This position requires travel up to 75% based on business needs.


Primary Responsibilities:

  • Assist in end-to-end provider claims and help enhance call quality
  • Assist in efforts to enhance ease of use of physician portal and future services enhancements
  • Contribute to design and implementation of programs that build / nurture positive relationships between the health plan, providers and practice managers
  • Help implement training and development of external providers through education programs
  • Identify gaps in network composition and services to assist network contracting and development teams


Are you ready for a challenge? You'll be a part of a performance driven, fact paced organization that is serving multiple markets and you'll be charged with educating and building relationships with providers to evolve ongoing processes and



Demonstrated Skills:

  • Strong organizational skills and manage multiple detailed projects to meet deadlines
  • Professional verbal and written communication skills to include meeting facilitation and presentation 
  • Success with customer relationships
  • Business acumen
  • Able to manage multiple projects across multi-functional teams
  • Strong interpersonal and influencing skills
  • Analytical background
  • Strong technical, analytical, and trouble-shooting skills


You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. 



Posted: 2020-02-04 Expires: 2020-04-09

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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Provider Relations Advocate, Community & State - Lubbock / Amarillo, TX

UnitedHealth Group
Lubbock, TX 79401

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