11 days old

Provider Relations Advocate - Telecommute in Northern or Central CA

San Francisco, CA 94102 Work Remotely
  • Job Code

Expanding access to affordable, high quality health care starts here. This is where some of the most innovative ideas in health care are created every day. This is where bold people with big ideas are writing the next chapter in health care. This is the place to do your life's best work.(sm)


The Dental Provider Relations Advocate (DHMO) is responsible for the full range of DHMO provider relations and service to include interactions with clients and internal stakeholders. Candidate will be responsible for receiving escalated issues and resolving complex problems, including working on end-to-end provider claims and call quality, ease of use of provider portal, future service enhancements, and training & development of external provider education programs. The Provider Advocate develops the provider dental network yielding a geographically competitive, broad access, stable network that achieves objectives and produces an affordable and predictable product for customers and business partners. The Provider Advocate will initially evaluate and negotiate contracts in compliance with company contract templates, reimbursement structure standards, and other key process controls. Responsibilities also include establishing and maintaining strong business relationships and ensuring the network composition includes an appropriate distribution of provider specialties. 


If you are located in San Francisco, Sacramento, Fresno or within Northern or Central California, you will have the flexibility to telecommute* as you take on some tough challenges.


Primary Responsibilities:

  • Telecommuter role and will need to be located within the Northern or Central California region
  • Ability to facilitate virtual trainings with providers. Post Covid-19, this role will travel within the designated territory to provide in-person provider education
  • Act as the liaison between the provider, client and members
  • Use pertinent data and facts to identify and solve a range of problems within area of expertise 
  • Be able to be empathic and have a strong emotional intelligence while working with clients, stakeholders and partnerships
  • Prioritize, organize and manage workload autonomously to meet goals and deadlines
  • Handle high level escalations
  • Provide explanations and information to others on topics within area of expertise


You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.



Posted: 2020-10-12 Expires: 2020-11-11

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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Provider Relations Advocate - Telecommute in Northern or Central CA

UnitedHealth Group
San Francisco, CA 94102

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