1+ months


Rockville, MD 20850
  • Jobs Rated
\u003Cdiv data-field=\u0022Position_Description\u0022 class=\u0022Summary\u0022\u003E\u003Cp\u003E\u003Cstrong\u003EPosition Purpose\u003Cbr /\u003E \u003C/strong\u003E\u003C/p\u003E\u003Cp\u003EThe Design Center is a spectacular new interactive showroom experience. Our showroom, unlike any other with endless inspiration everywhere you look, thanks to our 30\u002B interactive kitchen, bath, and laundry rooms. Customers will explore hundreds of products from the most innovative brands in appliances, cabinetry, fixtures and more.\u003Cstrong\u003E\u003Cbr /\u003E \u003C/strong\u003E\u003C/p\u003E\u003Cp\u003EThe\u0026nbsp;Design Center Receptionist is the first point of contact for clients and are responsible for creating a warm, inviting, and friendly introduction to the Home Depot Design Center (HDDC). Receptionists will greet and educate clients on the inspirational services the HDDC offers to make their dream kitchen and/or bath a reality. HDDC Receptionists are responsible for handling front office reception and administration duties, scheduling and rescheduling appointments, and handling basic inquiries.\u003C/p\u003E\u003Cp\u003E\u003Cstrong\u003EMajor Tasks and Key Responsibilities\u003C/strong\u003E\u003C/p\u003E\u003Cp\u003E90% Customer Service\u003C/p\u003E\u003Cp\u003E-Greet clients and offer a beverage as they enter the HDDC\u003C/p\u003E\u003Cp\u003E-Answer phone calls from clients, vendors, stores, etc. and route to the appropriate party\u003C/p\u003E\u003Cp\u003E-Update calendars and schedules meetings for associates\u003C/p\u003E\u003Cp\u003E-Receive, sort, and distribute daily mail/deliveries\u003C/p\u003E\u003Cp\u003E-Ensure reception area is tidy and presentable, with all necessary materials (e.g. pens, forms, and brochures)\u003C/p\u003E\u003Cp\u003E-Follows up with clients via telephone when appropriate\u003C/p\u003E\u003Cp\u003E-Resolves client complaints or involves the appropriate manager to ensure customer satisfaction\u003C/p\u003E\u003Cp\u003E10% Self Development\u003C/p\u003E\u003Cp\u003E-Proactively seeks knowledge on all HDDC products and services\u003C/p\u003E\u003Cp\u003E-Routinely develops skills in related areas of expertise\u003C/p\u003E\u003Cp\u003E-Stays abreast of daily, weekly, monthly sales reports\u003C/p\u003E\u003Cp\u003E\u0026nbsp;\u003C/p\u003E\u003Cp\u003E\u003Cstrong\u003ENature and Scope\u003C/strong\u003E\u003C/p\u003E\u003Cp\u003ETypically reports to HDDC Supervisor\u003C/p\u003E\u003Cp\u003EThis position has no reports\u003C/p\u003E\u003Cp\u003ETypically less than 10% travel\u003C/p\u003E\u003Cp\u003E\u003Cstrong\u003EPhysical Job Requirements\u003Cbr /\u003E \u003Cbr /\u003E \u003C/strong\u003EMost of the time is spent located in a comfortable indoor area with frequent opportunity to move about. There may be exposure to mild physical discomforts from factors such as dust, fumes or odors, temperature extremes, loud noise, strong drafts, or lights\u003C/p\u003E\u003Cp\u003E\u003Cstrong\u003E\u003C/strong\u003E\u003Cstrong\u003EWorking Conditions\u003C/strong\u003E\u003C/p\u003E\u003Cp\u003ELocated in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.\u003C/p\u003E\u003C/div\u003E\u003Cdiv data-field=\u0022Postion_Requirement\u0022 class=\u0022Requirement\u0022\u003E\u003Cp\u003E\u003Cstrong\u003EMinimum Requirements\u003C/strong\u003E\u003C/p\u003E\u003Cp\u003EMust be 18 years or older\u003C/p\u003E\u003Cp\u003EMust be legally permitted to work in the United States\u003C/p\u003E\u003Cp\u003EThe knowledge, skills and abilities typically acquired through the completion of a High School Diploma or GED\u003C/p\u003E\u003Cp\u003EAbility to work a flexible schedule, including evenings and weekends\u003C/p\u003E\u003Cp\u003E\u003Cstrong\u003E\u003Cbr /\u003E \u003C/strong\u003E\u003Cstrong\u003EPreferred\u0026nbsp; Qualifications\u003C/strong\u003E\u003C/p\u003E\u003Cp\u003E1\u002B years of Specialty Retail (Professional certifications are not required)\u003C/p\u003E\u003Cp\u003EAbility to use common office software applications, such as Outlook and Word\u003C/p\u003E\u003Cp\u003EAbility to work in a fast-paced environment\u003C/p\u003E\u003Cp\u003EAbility to work independently and with a team\u003C/p\u003E\u003Cp\u003EStrong verbal and written communication skills\u003C/p\u003E\u003Cp\u003E\u003Cstrong\u003E\u003Cbr /\u003E Competencies\u003C/strong\u003E\u003C/p\u003E\u003Cp\u003ECustomer Focus\u003C/p\u003E\u003Cp\u003EDrives Results\u003C/p\u003E\u003Cp\u003ECommunicates Effectively\u003C/p\u003E\u003Cp\u003ECollaborates\u003C/p\u003E\u003Cp\u003EAction Oriented\u003C/p\u003E\u003C/div\u003E


Jobs Rated Reports for Receptionist

Posted: 2020-07-02 Expires: 2020-11-03

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Home Depot
Rockville, MD 20850

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175th2018 - Receptionist
Overall Rating: 175/220
Median Salary: $28,390

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