22 days old

Regional Facilities/Engineering Manager

Sodexo
Chicago, IL 60602

Unit Description

We are the Communities we serve!

 

This account is part of the SodexoMAGIC portfolio of business.

 

Use your passion for service to create a positive impact and make a difference in the communities we serve!  SodexoMAGIC is a joint Sodexo/ Magic Johnson venture and SodexoMAGIC promises to empower the communities we serve by offering best-in-class food & facilities management solutions, which create a positive impact and make a difference in the lives of our clients and customers.  SodexoMAGIC offers our dedicated service via the following Sodexo segments:  Corporate Services, Hospitals, K-12 Schools, Universities.

 

Sodexo has an exciting opportunity for a Top Performer in Facilities Management to join our team as a Regional Facilities/Engineering Manager supporting one of our largest client sites  - the Chicago Public School system.  The Regional Facilities/Engineering Manager (REM) is responsible for the overall asset management, work planning, contract management and ongoing operational and technical support of assigned schools (typically 13 locations).  The Regional Facilities/Engineering Manager has responsibility to provide oversight of the proper execution of the Districts CMMS system and provide oversight on capital projects for responsible schools.  Regular client (school principals and faculty) interaction is required in order to maintain a positive and proactive relationship with our customers.  The position has responsibility for quality outcomes, implementing/communicating action plans, carrying out various client initiatives in a timely manner and managing the effectiveness of site-based engineers and sub-contractors. 

 

Is this opportunity right for you? We are looking for candidates who have proven excellence in: 

Leadership - Overall ownership and accountability of operational management and financial performance of respective schools. Model key leadership behaviors and ensure the highest levels of safety, quality and service excellence for employees, sub-contractors, clients and students. Identify and engage top talent and develop team members to their fullest potential within the organization.  Plan and lead team management meetings.  Ensure safety, sanitation and regulation standards in all operations.

Client Relationship - Establish and maintain effective client and customer rapport for a mutually beneficial business relationship. Identify client needs and communicate operational progress.  Deliver and model Sodexos customer service as the foundation for delivering excellent customer service.  Facilitate and support new business and retention activities.  Develop program (facilities, custodial, energy, grounds or maintenance) to meet client and customer demands and specifications.

Financial Performance - Build revenue and manage budget which includes cost controls with regards to labor, supply, and inventory. Ensure the completion and maintenance of inventory and budget controls.  Oversight and responsibility to deliver client and company financial targets.  Adopt all Sodexo processes and systems, eliminate custom/manual reports.  Understand performance metrics, data, order and inventory trends; educate teams on key levers to improve margins.

Productivity - Implement and maintain strategic CPS agenda for both labor and total quality management requirements. Create value through efficient operations, appropriate cost controls, and profit management. Ensure consistent application of Sodexos operating standards and processes (Operational Excellence) with particular focus on efficiencies in sustainability efforts to reduce energy consumption and labor productivity standards.  Actively use CMMS to manage and report facilities services and be an advocate for use of handheld devices.

Innovation seeking facilities leader who can think creatively, and who is solution oriented.

 

Desired skills:

  • 4+ years in facilities management/ property management / integrated facilities management over maintenance, engineering, custodial and housekeeping - from large complex buildings - universities, school districts, large hotels, etc;
  • Experience with vendor relations, capital planning and contract management;
  • Exceptional customer service/hospitality focus, relationship building and communication skills;
  • Demonstrated business and financial acumen with a solid understanding of managing budgets;
  • Connection to the city and cares about Chicago Schools; and
  • Strong Leadership skills with a focus on staff development and team building;

 

WHY Sodexo with Chicago Public Schools? 

Make an Immediate Impact.  This is one of the LARGEST Facilities contracts within the company!  Gain experience in a high profile, huge portfolio account where your creativity and innovation will be challenged daily!  Tremendous opportunity for professional development and growth.  APPLY TODAY!

 

Sodexo is the North American leader for Quality of Life Services. More than 150,000 Sodexo employees work to improve the quality of daily life for our 13,000 client sites in North America. Sodexo partners with clients to help them attain their strategic vision by developing Facility Management service solutions that increase the effectiveness of their people, enhance their business processes and optimize their infrastructure, which deliver tangible outcomes.

 

Our client portfolio spans multiple markets across the nation including education, corporate services, health care and government services, which means we can offer a career full of variety, challenge and tremendous growth opportunities.

 

The SodexoMAGIC partnership represents the union of two global brands that operate at peak performance.  Sodexo, a long-standing leader in \u201cquality of life solutions\u201d around the globe, and Magic Johnson Enterprises, the brainchild of NBA all-star Earvin Magic Johnson, who literally took the game to new heights. To learn more about SodexoMAGIC and read a message from Earvin \u201cMagic\u201d Johnson himself click here. 

 

#facilitiesmanagement  #diversityandinclusion 

Position Summary

The Manager 3, Regional Operations Support (ROSI) has overall responsibility, or a portion of an

on-sight operations area (ie Food, ES, Clinical, Culinary, Facilities, CTM) as assigned by the Client

executive.  In this role, the ROSI has direct accountability for executing Sodexo systems, programs,

resources, tools, and talent management that drives operational excellence and our service

commitments that are:  Predictable, Reliable, and Repeatable. 

 

Primary Responsibilities:

 

Client / Customer Service - 20%

§   Navigates the client organization through effective communication while influencing and persuading at multiple levels.  Seeks to collaborate for win-win outcomes. 

§   Effectively partners with client and Sodexo stakeholders to drive successful outcomes.

§   Complies with all client policies and procedures.

Operational Excellence - 20%

§   Owns, drives, and measures operational excellence outcomes of Sodexo and client.

§    Effectively deploys, embeds and ensures Sodexo standardized processes are in place.

§   Creates a continuous quality improvement culture that drives operational efficiencies.

§   Drives change and creates a culture where change is embraced and operationalized. 

§   Brings innovation to client organization through deployment of Sodexo programs and brand.

§    Utilizes data driven decision making processes around operational expenses and performance outcomes to drive continuous improvement and celebrate successes.

Analysis & Decision Making - 20%

§   Utilizes tools within Sodexo Healthcare to drive and manage middle of the page (Labor Expense, Raw Materials) to deliver positive outcomes.  

§   Accountable for effective utilization of labor resources.

§   Analyses data such as labor and turnover reports, etc. to engage in data driven decision making around talent.

§   Brings insightful analysis to issues using data, logic, benchmarking, and leading practices in decision making to determine best solutions for the business. 

§   Effective risk management by ensuring consistent regulatory and legal compliance. 

§   Compliance with supply chain management requirements.

§   Knows, understands and effectively manages comprehensive unit finances including both Sodexo and Client budgets.    

§   Sets operational goals with key metrics and ensures quick analysis of variances to ensure a prompt resolution and mitigate adverse impact on our clients or our performance.

§   Delivers predictable top and bottom-line results at the site, relentless focus on driving efficiency, and makes difficult decisions.

§   Effectively delegates operational responsibilities to appropriate individuals / positions. 

 

Safety - 20%

§   Ensures that individuals performing service-related tasks have the competence to do so without putting the health and safety of themselves or others at risk.

§   Behaviors include:  Working as a team for safety  

§   Communicating Effectively for Safety  

§   Managing Safety Risks  

§   Optimizing Human and Environmental Factors  

§   Recognizing, respond and reporting incidents 

§   Adherence to all operational safety practices and protocols

§   Drives a safety culture throughout the team

Talent - 20%

§   Ability to effectively manage critical aspects of Human Resources (ie. Leadership, People Management, Employee Relations, etc) to support individual and team development and drive operational outcomes.

§   Creates a culture of continuous learning and development for self and those within the unit assigned.

§   Develops rigorous plans to continually enhance employee engagement and recognition 

Qualifications & Requirements

Basic Education Requirement - Bachelor's degree in a relevant field or equivalent work experience

Basic Management Experience - 3 years 

Basic Functional Experience - 5 years work experience in facilities (e.g., maintenance, plant operations, engineering services, grounds, custodial/environmental, or transportation) or food (e.g., food services or operations, concessions, retail sales, store operations, or vending) services, CTM, or Clinical Nutrition;

 

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

 

Categories

Posted: 2020-11-12 Expires: 2020-12-12

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Regional Facilities/Engineering Manager

Sodexo
Chicago, IL 60602

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