23 days old

RN Manager Case Management - WellMed McAllen Texas - 915243

Hidalgo, TX 78557
  • Job Code
    915243

Do you have compassion and a passion to help others? Transforming healthcare and millions of lives as a result starts with the values you embrace and the passion you bring to achieve your lifes best work.(sm)

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The Manager of Case Management is responsible for facilitating communication and directing theoperations of all Case Management program in a defined market. The Manager leads the market staff on all activities related to medical management initiatives including changes in process, staffing or caredelivery model. Additionally, the manager ensures compliance with all state/federal regulations and NCQA/URAC standards. The Manager collaborates with the Regional Director of Case Management,medical directors, PCPs, clinic and corporate medical management leadership on care coordination activities.

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Primary Responsibilities:

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  • Supports case management operations across the continuum of care (assessing, planning, implementing, coordinating, monitoring, and evaluating)
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  • Oversees care management functions and ensure compliance with application of criteria from approved standardized guidelines, government mandated regulations and contractual agreements, to include NCAQ, URAC, and CMS
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  • Engages in Care Team forums / meetings to support care coordination activities between the market providers and the case management team
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  • Plans, organizes and oversees staff to ensure timely completion of um determinations, discharge planning and case management assessments
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  • Ensures team meets established performance metrics and medical cost reduction goals
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  • Timely reporting of monthly KPIs
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  • Adapts departmental plans and priorities to address business and operational challenges
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  • Oversees the teams daily staffing requirements to meet program standards
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  • Implements and interprets organizational policies and procedures, reviews work of staff to ensure that policies and guidelines are appropriately applied
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  • Tracks and trends outcomes for potential improvements in the care management process
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  • Creates, monitors, evaluates and disseminates program and productivity reports weekly, monthly
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  • Interviews, hires, and retains staff to meet the needs of the department
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  • Evaluates staff performance and recommend merit increases, promotions, and disciplinary actions
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  • Attends, and assists with the facilitation of local market intra-disciplinary care team meetings
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  • Monitors and oversees the reporting of all quality issues to medical management leadership for referral and reporting to health plans as appropriate
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  • Monitors appropriate utilization of resources, overtime, supplies and mileage
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  • Perform comprehensive assessments and document findings in a concise/comprehensive manner that is compliant with documentation requirements and Center for Medicare and Medicaid Services (CMS) regulations
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You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

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Required Qualifications:

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  • Bachelor of Science in Nursing (BSN) (Four additional years of experience beyond the required years of experience may be substituted in lieu of a bachelors degree)
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  • Current unrestricted RN license in the applicable state
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  • CCM certification or proof that certification has been obtained within one year of hire date
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  • 5+ years of healthcare experience to include experience in a managed care setting, hospital setting and/or physician practice setting
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  • 3+ years of demonstrated supervisory or management experience with responsibility for team performance management
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  • Data mining, analytical and reporting skills required. Must be able to review and interpret data to make recommendations to senior-management
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  • Solid experience with MS office including Word, Excel and Outlook with proficient ability to navigate in a Windows environment
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  • In or out-of-town travel required as deemed necessary by business need
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  • This position requires Tuberculosis screening as well as proof of immunity to Measles, Mumps, Rubella, Varicella, Tetanus, Diphtheria, and Pertussis through lab confirmation of immunity, documented evidence of vaccination, or a doctors diagnosis of disease
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  • You will be provisioned with appropriate Personal Protective Equipment (PPE) and are required to perform this role with patients and members on site, as this is an essential function of this role
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  • Employees are required to screen for symptoms using the ProtectWell mobile app, Interactive Voice Response (i.e., entering your symptoms via phone system) or a similar UnitedHealth Group-approved symptom screener prior to entering the work site each day, in order to keep our work sites safe. Employees must comply with any state and local masking orders. In addition, when in a UnitedHealth Group building, employees are expected to wear a mask in areas where physical distancing cannot be attained
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Preferred Qualifications:

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  • Ability to establish and maintain effective working relationships with employees, managers, healthcare professionals, physicians and other members of senior administration and the general public
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  • Masters Science in Nursing
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  • Prior multi-site regional operations management responsibility
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  • Excellent organizational skills and multitasking abilities
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"Careers with WellMed.
Our focus is simple. We're innovators in preventative health care, striving to change the face of health care for seniors. We're impacting 550,000+ lives, primarily Medicare eligible seniors in Texas and Florida, through primary and multi-specialty clinics, and contracted medical management services. We've joined Optum, part of the UnitedHealth Group family of companies, and our mission is to help the sick become well and to help patients understand and control their health in a lifelong effort at wellness. Our providers and staff are selected for their dedication and focus on preventative, proactive care. For you, that means one incredible team and a singular opportunity to do your life's best work.(sm)

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Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

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UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

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Job Keywords: Manager of Case Management WellMed, Corpus Christi, McAllen, Texas, Rio Grande Valley, TX

Categories

Posted: 2021-04-14 Expires: 2021-05-14

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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RN Manager Case Management - WellMed McAllen Texas - 915243

UnitedHealth Group
Hidalgo, TX 78557

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