21 hours

RxServiceNow On-boarding Specialist - Schaumburg, IL or Telecommute

UnitedHealth Group
Schaumburg, IL
  • Job Code
776238 RxServiceNow Onboarding Specialist Schaumburg IL

RxServiceNow On-boarding Specialist - Schaumburg, IL or Telecommute (776238)

Position Description

Here's the thing about challenges. They provide limitless opportunities for greatness. And what we have in mind for you is definitely big. At UnitedHealth Group, we're changing the future of health care and we have the expertise, advanced technology and global resources to make it happen. As a RxServiceNow On-boarding Specialist, you'll work with the brightest minds in the business and find yourself digging deep to find the solutions to help people live healthier lives. What could be more satisfying than that? Join us! You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.
Primary Responsibilities:
  • Collaborate with cross-functional teams to manage, design, develop, coordinate and conduct all on-boarding requests with regard to RxServiceNow and select OptumRx business process
  • Contribute and assist in development of effective and sustainable catagorization as it makes sense to the overall enterprise-wide scope for RxServiceNow
  • Accountable for ensuring custom intake forms are developed with keeping to the integrity of the overall application
  • Organizational skills and a positive attitude are important qualities that you have to possess
  • The goal is to promote efficiency across the user base within the application
  • Liaise with managers to determine challenges users currently face with current categorization and develop roadmaps to alleviate those challenges in accordance with the Agile project methodology
Required Skills
  • 5+ years of experience in large healthcare / PBM organization
  • 2+ years of experience with ServiceNow Case Management and/or customer service management
  • Experience with Agile project methodology
Careers with OptumRx. We're one of the largest and most innovative pharmacy benefits managers in the US, serving more than 12 million people nationwide. Here you’ll fill far more than prescriptions. As a member of one of our pharmacy teams, you’re empowered to be your best and do whatever it takes to help each customer. You'll find unrivaled support and training as well as a wealth of growth and development opportunities driven by your performance and limited only by your imagination. Join us. There's no better place to help people live healthier lives while doing your life's best work.(sm)

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.     
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.   

Job Keywords: RxServiceNow On-boarding Specialist, Schaumburg, IL, Illinois, Agile, customer service, healthcare, PBM organization

Job Details

  • Contest Number776238
  • Job TitleRxServiceNow On-boarding Specialist - Schaumburg, IL or Telecommute
  • Job FamilyBusiness Operations
  • Business SegmentOptumRx

Job Location Information

  • Schaumburg, IL
    United States
    North America

Additional Job Detail Information

  • Employee StatusRegular
  • ScheduleFull-time
  • Job LevelIndividual Contributor
  • ShiftDay Job
  • TravelNo
  • Telecommuter PositionYes
  • Overtime StatusExempt


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RxServiceNow On-boarding Specialist - Schaumburg, IL or Telecommute

UnitedHealth Group
Schaumburg, IL

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