20 days old

Sales Associate

Rapid Response Monitoring
Syracuse, NY 13201
  • Job Code

Location: On-site in Syracuse, NY

Role Summary

Develop your career by joining and learning from our industry-leading Sales team. This is not your typical Inside Sales role! Quality over quantity is our motto when it comes to dialing. Play an active part in growing our top brand by following up with warm leads as well as introducing our brand to new leads at the biggest names in security, fire, and aging in place. Plus, earn a very competitive salary, plus commissions and bonuses to reward your hard work.

Available Schedules

We are seeking representatives to support our Outside Sales teams across US time zones and have these schedules available: M-F 8:30am-5:00pm, 10:00am-6:30pm or 11:30am-8:00pm ET.


  • Collaborate with your Account Manager to prospect new business and expand customer base within your territory
  • Work as a team to identify strategies for successful lead generation
  • Use the company's CRM database to input all lead information and client encounters
  • Cultivate relationships with potential clients while educating on the company's industry leading brand and service
  • Respond to all customer requests and/or inquires
  • Source new sales opportunities through outbound calls and emails, inbound lead follow-up, and appointment scheduling
  • Qualify leads into prospects
  • Conduct introductory sales presentations to clients
  • Schedule sales appointments with qualified leads for Account Manager
  • Provide necessary support to other Sales and Marketing team members to keep the sales processes running smoothly
  • Assist in the onboarding of newly signed customers within your territory
  • Maintain strong client relationships by conducting quarterly business calls to your book of business
  • Grow company by assisting to successfully close deals

Basic Qualifications

  • A two (2) year degree or 2+ years of on-the-job experience in a related field
  • Proficiency of the Microsoft Office Suite (Word, Excel, and PowerPoint)
  • Strong written and verbal communication skills, with the ability to display a sense of urgency
  • Strong team player, with a full understanding of confidentiality agreements and proprietary information
  • Many of our positions require an extra level of screening to obtain Department of Defense security clearance
  • Rapid Response prides itself in being a drug-free workplace

Preferred Qualifications

  • A four (4) year degree and 1+ years of inside sales experience
  • Demonstrated ability to develop lasting professional relationships

COVID-19 Requirements

  • Must be fully vaccinated: 2 doses of Pfizer/Moderna or 1 dose of Johnson & Johnson, 2 weeks prior or more
  • Booster shot is required 2 months after Johnson & Johnson or 5 months after second dose of Pfizer/Moderna

What awaits you at Rapid Response

  • Annual salary increases and performance bonuses
  • Medical, Dental, Vision, and 401k
  • Paid Sick Time
  • Paid Vacation Time
  • The opportunity to make an impact on communities across the country every day

About Us

Founded in Syracuse, NY in 1992, we are a critical response center focused on saving lives and protecting homes and businesses. Whether it's a fire at a family home, an armed intruder at a business, a missing vehicle, an evening jogger, or a lone family member having a medical emergency, our heroes are there to help every day. Supported by teams of experts in their respective fields, our highly trained specialists are the 24/7 backbone for thousands of alarm companies across the country.

Additional Information

Rapid Response offers a competitive compensation and benefits package and dynamic and professional work environments. We also offer continued growth through our internal advancement opportunities. For more information, view our website at https://www.rrms.com/careers/. EOE, including disability/veterans.



Posted: 2022-04-29 Expires: 2022-05-30

Before you go...

Our free job seeker tools include alerts for new jobs, saving your favorites, optimized job matching, and more! Just enter your email below.

Share this job:

Sales Associate

Rapid Response Monitoring
Syracuse, NY 13201

Join us to start saving your Favorite Jobs!

Sign In Create Account
Powered ByCareerCast