1+ months

Sales Operations Representative - York, PA - 896820

Etters, PA 17319
  • Job Code
    896820

Welcome to one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doingyour life's best work.SM

Responsibilities of theSales Operations Representativeinclude the creation, analyzing and updating of Excel spreadsheets and contracting licensed Sales Agents with the appropriate insurance carriers. This role acts as the liaison between the Sales Agents and the Sales Manager to ensure critical updates and all required communications are distributed to these partners. Additional responsibilities include scheduling meetings, answering telephones and processing expense reimbursements.

Duties include working closely with sales and other functional leaders to develop and maintain the operational infrastructure supporting sales and sales leadership.

This position is full-time (40 hours/week) Monday - Friday. Employees are required to have flexibility to work any of our 8 hour shift schedules during our normal business hours of 8:00am - 5:00pm. It may be necessary, given the business need, to work occasional overtime. The offices are located at 160 Newberry Commons Avenue Etters, PA 17319.

What we do defines who we are. Take a deeper look at how we're providing support during this global health crisis and search for a way you can get involved. View our Covid-19 Resources Page at:https://info.uhg.com/

Primary Responsibilities:

  • Contracting licensed Sales Agents with the appropriate insurance carriers

  • Processing expense reimbursements for the Sales department

  • Partner with the Sales Team to provide reporting and analysis of sales data and production reports

  • Creating, analyzing and updating Excel spreadsheets

  • Creating and updating Powerpoint presentations

  • Maintaining office supplies

  • Build and sustain positive relationships with partners and the Sales team and partners through direct and indirect communication

  • Understanding of how tools/applications work together-where data is coming from, how the information connects to the overall sales process

  • Quickly and accurately perform data entry; keep logs, records, and files up-to-date and readily accessible

  • Support the Sales team by assuring all agent training is up-to-date

  • Communicate information in a clear, well-organized, and professional manner

  • Reconcile expense reports

  • Scheduling meetings

  • Scheduling catering from outside vendors

  • Answering telephones

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • High School Diploma / GED (or higher)
  • 1+ years of customer service experience
  • Proficiency in Microsoft Word (create / edit docs), Microsoft Excel (create / edit spreadsheets), and Microsoft Outlook (email / calendar)
  • Proficiency with Powerpoint (create / edit slides)
  • Ability to work 8am - 5pm Monday through Friday but can be flexible
  • If you need to enter a work site for any reason, you will be required to screen for symptoms using the ProtectWell mobile app, Interactive Voice Response (i.e., entering your symptoms via phone system) or a similar UnitedHealth Group-approved symptom screener. When in a UnitedHealth Group building, employees are required to wear a mask in common areas. In addition, employees must comply with any state and local masking orders.

Preferred Qualifications:

  • Bachelor's Degree (or higher)
  • Experience using Google Documents and Google Drive

Soft Skills:

  • Ability to learn internal technology tools/systems
  • Problem solving skills.
  • Ability to navigate a complex organization to accomplish customer satisfaction
  • Strong team player
  • Excellent oral and written communication skills
  • Demonstrate ability to be a self-starter
  • Demonstrate ability to be collaborative with sales team and outside vendors
  • Ability to prioritize and complete assigned tasks with limited direction and supervision
  • Strong communication skills (written and verbal)
  • Excellent planning and organizational skills

UnitedHealth Group is an essential business.The health and safety of our team members is our highest priority, so we are taking a science driven approach to slowly welcome and transition some of our workforce back to the office with many safety protocols in place. We continue to monitor and assess before we confirm the return of each wave, paying specific attention to geography-specific trends. We have taken steps to ensure the safety of our 325,000 team members and their families, providing them with resources and support as they continue to serve the members, patients and customers who depend on us.

Some of the steps we've taken to ensure employee well-being include:

  • Launched our ProtectWell app and UnitedCARES program to help ease the burden and stress for our UnitedHealth Group team members and their immediate family affected by COVID-19
  • Daily updates from our CEO Dave Wichmann to support and inspire team members during this challenging time
  • Onsite social distancing and increased sanitization measures for employees who have been welcomed back to our offices
  • Fully cover the COVID-19 healthcare costs for our employees
  • Employees who self-identify as high risk or who live with someone who is high risk have been asked to remain working from home

You can learn more about all we are doing to fight COVID-19 and support impacted communities at:https://www.unitedhealthgroup.com/newsroom/addressing-covid.html

Careers at UnitedHealthcare Employer & Individual.We all want to make a difference with the work we do. Sometimes we're presented with an opportunity to make a difference on a scale we couldn't imagine. Here, you get that opportunity every day. As a member of one of our elite teams, you'll provide the ideas and solutions that help nearly 25 million customers live healthier lives. You'll help write the next chapter in the history of health care. And you'll find a wealth of open doors and career paths that will take you as far as you want to go. Go further. This isyour life's best work.(sm)

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Groupis a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Keywords: sales, operations, analyst, health insurance, customer service, representative, assistant, medical, office,York, PA, hiring immediately

Categories

Posted: 2020-11-27 Expires: 2021-01-29

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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Sales Operations Representative - York, PA - 896820

UnitedHealth Group
Etters, PA 17319

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