1+ months

SALES SUPPORT ASSOCIATE - HOME DEPOT PRO

Jacksonville, FL 32202
\u003Cdiv data-field=\u0022Position_Description\u0022 class=\u0022Summary\u0022\u003E\u003Cp\u003EPOSITION PURPOSE\u003C/p\u003E\u003Cp\u003EThe Home Depot\u0026reg; is the world\u0026rsquo;s largest home improvement specialty retailer, with over 2,200 retail stores in all 50 states, the District of Columbia, Puerto Rico, U.S. Virgin Islands, Guam, 10 Canadian provinces and Mexico. The Company employs more than 385,000 associates. The Home Depot stock is traded on the New York Stock Exchange (NYSE: HD) and is included in the Dow Jones industrial average and Standard \u0026 Poors 500 index.\u003C/p\u003E\u003Cp\u003EIn addition to the retails stores, The Home Depot Pro\u0026reg; employs a multi-dimensional sales model to drive market share gains, utilizing the following primary channels: field and inside sales representatives, direct marketing including online websites, catalogs, and business-to-business selling portals. With a unified operating platform, the company can sell the same product to various customers utilizing different pricing schedules and different service models, depending on the needs of each customer.\u003C/p\u003E\u003Cp\u003EThe Home Depot Pro\u0026reg; provides plumbing, janitorial, electrical, HVAC and other MRO products, from more than 3000 suppliers worldwide to customers working in multifamily maintenance, building contracting and facilities maintenance, as well as a variety of professional trade contractors.\u0026nbsp;\u003C/p\u003E\u003Cp\u003EThe role of the Sales Support Associate is to assist the Inside Sales Professional team in managing the day-to-day operational ordering process for assigned customers within a specified business vertical.\u003C/p\u003E\u003Cp\u003E\u0026nbsp;\u003C/p\u003E\u003Cp\u003EMAJOR TASKS, RESPONSIBILITIES AND KEY ACCOUNTABILITIES\u003C/p\u003E\u003Cul\u003E\u003Cli\u003E40%- Support an assigned team of sales reps by handling key customer accounts, entering bids in ERP, price changes in BCBI, SO entry into SORCE, including follow-up, acting as liaison between sales and other functions such as Contracts \u0026 Deviations, Credit, warehouse, and new customer setup;\u003C/li\u003E\u003Cli\u003E30%- Provide customer support by monitoring backorder reports, making sure items are ordered by the buyers and finding replacements when an item is discontinued, open order reports, loss/negative margin reports, usage reports, cube reports; provide web support, setup, and training; Create order guides, custom catalogs \u0026 bin labels.\u003C/li\u003E\u003Cli\u003E10%- Provide training to sales associates for new programs, processes, procedures; excel training, evaluation of reports. Onboarding of new sales reps, assist in navigating through THD systems.\u003C/li\u003E\u003Cli\u003E10%- Manage margin threshold queue and price changes (BCBI)\u003C/li\u003E\u003Cli\u003E10%- Other administrative tasks as required\u003C/li\u003E\u003C/ul\u003E\u003Cbr /\u003E\u003Cp\u003E\u003Cstrong\u003ENATURE AND SCOPE\u003C/strong\u003E\u003C/p\u003E\u003Cp\u003EThis position reports to the Sales Support Manager.\u003C/p\u003E\u003Cp\u003EThis position has no direct reports.\u003C/p\u003E\u003Cp\u003EENVIRONMENTAL JOB REQUIREMENTS\u003C/p\u003E\u003Cp\u003EEnvironment:\u003C/p\u003E\u003Cp\u003ELocated in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.\u003C/p\u003E\u003Cp\u003ETravel:\u003C/p\u003E\u003Cp\u003ETypically requires overnight travel less than 10% of the time.\u003C/p\u003E\u003Cp\u003EAdditional Environmental Job Requirements:\u003C/p\u003E\u003C/div\u003E\u003Cdiv data-field=\u0022Postion_Requirement\u0022 class=\u0022Requirement\u0022\u003E\u003Cp\u003E\u003Cstrong\u003EQUALIFICATIONS AND REQUIREMENTS\u003C/strong\u003E\u003C/p\u003E\u003Cp\u003E\u003Cstrong\u003EMINIMUM QUALIFICATIONS\u003C/strong\u003E\u003C/p\u003E\u003Cp\u003EMust be eighteen years of age or older.\u003C/p\u003E\u003Cp\u003EMust be legally permitted to work in the United States.\u003C/p\u003E\u003Cp\u003EAdditional Minimum Qualifications:\u003C/p\u003E\u003Cp\u003EEducation Required:\u003C/p\u003E\u003Cp\u003EThe knowledge, skills and abilities typically acquired through the completion of a high school diplomas and/or GED.\u003C/p\u003E\u003Cp\u003EYears of Relevant Work Experience: 0 years\u003C/p\u003E\u003Cp\u003EPhysical Requirements:\u003C/p\u003E\u003Cp\u003EMost of the time will be spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.\u003C/p\u003E\u003Cp\u003E\u003Cstrong\u003EPreferred Qualifications:\u003C/strong\u003E\u003C/p\u003E\u003Cp\u003ESense of urgency and ability to prioritize; attention to detail is very important.\u003C/p\u003E\u003Cp\u003EAbility to follow written and verbal instructions, learn, and adapt to varied work assignments.\u003C/p\u003E\u003Cp\u003EKnowledge of general office procedures and practices.\u003C/p\u003E\u003Cp\u003EGood organization, communication skills a must.\u003C/p\u003E\u003Cp\u003EAbility to identify problems and find prompt resolutions\u003C/p\u003E\u003Cp\u003ESelf-motivated, assertive and pro-active\u003C/p\u003E\u003Cp\u003EEffective project management skills\u003C/p\u003E\u003Cp\u003EWork well under pressure to meet tight deadlines and support the business objectives to drive profitability\u003C/p\u003E\u003Cp\u003EAbility to translate data into meaningful business information.\u003C/p\u003E\u003Cp\u003EKnowledge, Skills, Abilities and Competencies: Proven ability in data entry with excellent accuracy.\u003C/p\u003E\u003Cp\u003EProficiency in Microsoft Excel, Power Point and Outlook.\u003C/p\u003E\u003C/div\u003E

Categories

Posted: 2019-12-11 Expires: 2020-02-08

Before you go...

Our free job seeker tools include alerts for new jobs, saving your favorites, optimized job matching, and more! Just enter your email below.

Share this job:

SALES SUPPORT ASSOCIATE - HOME DEPOT PRO

Home Depot
Jacksonville, FL 32202

Join us to start saving your Favorite Jobs!

Sign In Create Account
Powered ByCareerCast