28 days old


Peoria, IL 61602
\u003Cdiv data-field=\u0022Position_Description\u0022 class=\u0022Summary\u0022\u003E\u003Cstrong\u003EPOSITION PURPOSE\u003C/strong\u003E\u003Cbr /\u003EThe role of the Sales Support Associate is to assist the Inside Sales Professional team in managing the day-to-day operational ordering process for assigned customers within a specified business vertical.\u003Cbr /\u003E\u003Cbr /\u003E\u003Cstrong\u003EMAJOR TASKS, RESPONSIBILITIES AND KEY ACCOUNTABILITIES\u003C/strong\u003E\u003Cbr /\u003E \u0026bull; 40%- Support an assigned team of sales reps by handling key customer accounts, entering bids in ERP, price changes in BCBI, SO entry into SORCE, including follow-up, acting as liaison between sales and other functions such as Contracts \u0026 Deviations, Credit, warehouse, and new customer setup.\u003Cbr /\u003E \u0026bull; 30%- Provide customer support by monitoring backorder reports, making sure items are ordered by the buyers and finding replacements when an item is discontinued, open order reports, loss/negative margin reports, usage reports, cube reports; provide web support, setup, and training; Create order guides, custom catalogs \u0026 bin labels.\u003Cbr /\u003E \u0026bull; 10%- Provide training to sales associates for new programs, processes, procedures; excel training, evaluation of reports. Onboarding of new sales reps. Assist in navigating through THD systems.\u003Cbr /\u003E \u0026bull; 10%- Manage margin threshold queue and price changes (BCBI).\u003Cbr /\u003E \u0026bull; 10%- Other administrative tasks as required.\u003Cbr /\u003E\u003Cbr /\u003E\u003Cstrong\u003ENATURE AND SCOPE\u003C/strong\u003E\u003Cbr /\u003E This position reports to the Sales Support Manager. \u003Cbr /\u003EThis position has no direct reports.\u003Cbr /\u003E\u003Cbr /\u003E\u003Cstrong\u003EENVIRONMENTAL JOB REQUIREMENTS\u003C/strong\u003E\u003Cbr /\u003E\u003Cstrong\u003EEnvironment:\u003C/strong\u003E\u003Cbr /\u003E\u003Cbr /\u003ELocated in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.\u003Cbr /\u003E\u003Cbr /\u003E\u003Cstrong\u003ETravel:\u003C/strong\u003E\u003Cbr /\u003E\u003Cbr /\u003ETypically requires overnight travel less than 10% of the time.\u003Cbr /\u003E\u003Cbr /\u003E\u003Cstrong\u003EAdditional Environmental Job Requirements:\u003C/strong\u003E\u003C/div\u003E\u003Cdiv data-field=\u0022Postion_Requirement\u0022 class=\u0022Requirement\u0022\u003E\u003Cstrong\u003EMINIMUM QUALIFICATIONS\u003C/strong\u003E\u003Cbr /\u003EMust be eighteen years of age or older.\u003Cbr /\u003EMust be legally permitted to work in the United States. \u003Cbr /\u003E\u003Cbr /\u003E\u003Cstrong\u003EAdditional Minimum Qualifications\u003C/strong\u003E\u003Cbr /\u003E\u003Cstrong\u003EEducation Required:\u003C/strong\u003E\u003Cbr /\u003EThe knowledge, skills and abilities typically acquired through the completion of a high school diplomas and/or GED. \u003Cbr /\u003E \u003Cbr /\u003E\u003Cstrong\u003EYears of Relevant Work Experience:\u003C/strong\u003E0 years\u003Cbr /\u003E\u003Cbr /\u003E\u003Cstrong\u003EPhysical Requirements:\u003C/strong\u003E\u003Cbr /\u003E Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.\u003Cbr /\u003E \u003Cbr /\u003E\u003Cstrong\u003EPreferred Qualifications:\u003C/strong\u003E\u003Cbr /\u003E Sense of urgency and ability to prioritize; attention to detail is very important.\u003Cbr /\u003E Ability to follow written and verbal instructions, learn, and adapt to varied work assignments.\u003Cbr /\u003E Knowledge of general office procedures and practices.\u003Cbr /\u003E Good organization, communication skills a must.\u003Cbr /\u003EAbility to identify problems and find prompt resolutions.\u003Cbr /\u003E Self-motivated, assertive and pro-active.\u003Cbr /\u003E Effective project management skills.\u003Cbr /\u003E Work well under pressure to meet tight deadlines and support the business objectives to drive profitability.\u003Cbr /\u003E Ability to translate data into meaningful business information.\u003Cbr /\u003E \u003Cbr /\u003E\u003Cstrong\u003EKnowledge, Skills, Abilities and Competencies:\u003C/strong\u003E\u003Cbr /\u003E Proven ability in data entry with excellent accuracy.\u003Cbr /\u003EProficiency in Microsoft Excel, Power Point and Outlook.\u003C/div\u003E


Posted: 2020-10-02 Expires: 2020-11-01

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Home Depot
Peoria, IL 61602

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