1+ months

Sales Support Specialist

AT&T
Pittsburgh, PA 15219

Sales Support Specialist (Client Services) - ROOT Sports Pittsburgh

The position is for Sales Support Specialist (Client Services) working with our team partners, vendors, clients, sales department, and traffic. The role requires the candidate to have high levels of verbal and written communication skills with an importance and emphasis in organization and record keeping. This position is based in Pittsburgh and reports to the General Sales Manager.

Primary Responsibilities:
Maintain good relationship with team partners and ad sales clients by meeting deadlines, hosting events and helping meet their needs when requested
Participate in all department events pertaining to clients, team partners and sponsor entertainment activities
Create and implement a yearly Ad Sales Client Services budget and plan client partner trips/events/activities that will allow for increased renewal rates and new revenue streams
Fulfill client ticket requests and maintain contractual ticket obligations
Update and maintain ticket system
Manage the hospitality experience for clients in both the Penguins and Pirates suites. Order food and beverage according to which tier level client assumes and provide Account Executive with suite bill for expense reports
Facilitate all special events for clients including on-field events, receptions, trips, etc.
Attend weekly sales and marketing department meetings
Attend any planning sessions with team partners
Develop group presentations and season partnership actions with clients and team partners
Adhere to all event and promotional budgets
Plan and order company branded items to provide to clients and enhance client experience
Participate as an active team member to develop and maintain excellent client relationships
Generate detailed and visually effective sales proposals for Account Executives for use in client pitch meetings
Provide research for Account Executives utilizing Scarborough data (Strata) to identify potential opportunities
Coordinate with the traffic department in inventory utilization, program back fill, and with client traffic instructions
Support account executives by tracking ratings on their client advertising schedule (posting)
Pull clips of sales features/commercials to provide to clients as proof of airing
When necessary, execute client advertising schedule and assure that any spots unaired are made good for account executives
Track Penguins, Pirates and College ratings and provide to sales department


Secondary Responsibilities:
Handle any necessary tasks in support of the Ad Sales Managers and Account Executives
Maintain consistent networking strategies through participation in various marketing and advertising organizations
Uphold industry and marketplace knowledge
Possess a working knowledge of the MLB and NHL marketing and promotional guidelines
Allow for the ability to handle deadlines and last minute requests
Serve as an advocate for partners and clients interests


 QUALIFICATIONS:
Bachelor's Degree in Business, Marketing, Sales or equivalent experience
2 years of full-time work experience in a sales or promotions department
Passionate knowledge of regional sports teams both pro and collegiate
Highly effective in communicating both written and oral information to clients and internal staff
A professional appearance and telephone manner, position continually requires demonstrated poise, tact and diplomacy
High level of interpersonal skills to work with both internal and external customers in a professional and proactive manner including the ability to take and apply constructive criticism
Work requires continual attention to detail in composing, typing and proofing materials, establishing priorities and meeting deadlines
Demonstrated ability to organize, multitask and produce creative, quality product under tight deadline pressure.
Mastery knowledge of Microsoft Office applications with emphasis on PowerPoint and Excel
Must be able to work varied and flexible hours in support of programming and event needs (i.e. nights, weekends, and holidays).
Prior work experience with a radio or television station
Prior experience with the Wide Orbit Traffic System


  QUALIFICATIONS:
Bachelor's Degree in Business, Marketing, Sales or equivalent experience
2 years of full-time work experience in a sales or promotions department
Passionate knowledge of regional sports teams both pro and collegiate
Highly effective in communicating both written and oral information to clients and internal staff
A professional appearance and telephone manner, position continually requires demonstrated poise, tact and diplomacy
High level of interpersonal skills to work with both internal and external customers in a professional and proactive manner including the ability to take and apply constructive criticism
Work requires continual attention to detail in composing, typing and proofing materials, establishing priorities and meeting deadlines
Demonstrated ability to organize, multitask and produce creative, quality product under tight deadline pressure.
Mastery knowledge of Microsoft Office applications with emphasis on PowerPoint and Excel
Must be able to work varied and flexible hours in support of programming and event needs (i.e. nights, weekends, and holidays).
Prior work experience with a radio or television station
Prior experience with the Wide Orbit Traffic System

Categories

Posted: 2019-11-02 Expires: 2020-02-15

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Sales Support Specialist

AT&T
Pittsburgh, PA 15219

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