1+ months

Sales Systems Specialist - Duo Security

Cisco Systems Inc.
Ann Arbor, MI 48104

Duo Security, now a part of Cisco, is the leading provider of Trusted Access security and multi-factor authentication delivered through the cloud.

Duos mission is to make security simple for everyone. We were born from a hacker ethos and a desire to make the Internet a secure place. We believe in empowering people to follow their passions inside and outside of the office and enable every employee to bring their whole self to work.

Our team is our secret weapon. We run the spectrum from artists to analysts, low-key to high energy, and bring together a diversity of skill sets, experiences, and perspectives to solve what we consider to be the world's most pressing geopolitical challenge transforming the security industry as we know it. Together we build solutions that are easy, effective, trustworthy, and enduring. And thats why we are the most loved and trusted company in security.

The Sales Systems Specialist at Duo Security will be responsible for ensuring that the applications used by the global sales organization are in alignment with the go-to-market strategy.  This individual will also look for opportunities to automate our processes to increase efficiency across the sales organization and other internal teams. Acting as the primary liaison with the Business Systems team, the Sales Systems Specialist will help manage priorities, collaborate on requirements documents, user testing and rollout plans.  

Key Responsibilities:

  • Align systems utilized by Duo Securitys global sales organization with go-to-market processes.

  • Drive efficiency for how the systems are used by reducing manual effort.

  • Gain alignment with key stakeholders in the sales organization on systems changes.

  • Work collaboratively with the Business Systems organization to ensure that projects align with sales requirements/expectations and execute all UAT.

  • Maintain list of sales systems initiatives; manage prioritization and visibility across the sales leadership team.

  • Primary point of contact for systems enhancements within the sales organization.

  • Work collaboratively with members of sales to identify other systems or tools that would enhance the experience of the sales organization.


  • 3 to 5 years of experience.

  • Strong communication (verbal and written).

  • Understanding of Salesforce.com and Echosign.

  • Demonstrated ability to work collaboratively and cross functional.

  • Able to translate business requirements into technical needs.

  • Experience improving operational processes to drive efficiency.

You also...

  • Embrace working with fun, quirky, enthusiastic people

  • Love the rapid, unpredictable nature of a tech startup

  • Share our commitment to innovation with a fierce dedication to make things happen

Duo is committed to cultivating and preserving a culture of inclusion and connectedness. We are able to grow and learn better together with a diverse team of employees. The collective sum of the individual differences, life experiences, knowledge, innovation, self-expression, and talent that our employees invest in their work represents not only part of our culture, but our reputation and Duos achievement as well. In recruiting for our team, we welcome the unique contributions that all potential candidates can bring in terms of their education, opinions, culture, ethnicity, race, gender identity and expression, nationality, age, languages spoken, veterans status, religion, disability, sexual orientation and beliefs.

And if this role is exciting you, we encourage you to apply even if you dont meet all 100% of the description or qualifications. Finally and most importantly, we are a proud Equal Opportunity Employer.



Posted: 2019-05-17 Expires: 2019-10-30

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Sales Systems Specialist - Duo Security

Cisco Systems Inc.
Ann Arbor, MI 48104

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