1+ months

SC Cust Mgmt Sr Manager

Chicago, IL 60602
Auto req ID: 265788BR Job Description The Sr. Manager will be the direct owner of all customer relationships for a specific set of customers. They will drive focus, root cause analysis, and cross-functional accountability to deliver gold standard service. This person will be responsible for developing and implementing continuous process improvement to drive sustainable performance. Subject matter expert for assigned customers and customer policies Responsible for understanding Supply Chain operations including warehousing, transportation, supply and demand planning and their impact on service levels and cost; responsible for managing those costs to meet PepsiCo Financials Drives firm understanding of internal and external customer systems; assesses system limitations and provides guidance on upgrades to drive improved performance and tracking Responsible for delivering KPIs related to managing the Customer Supply Chain network, including, but not limited to, customer fine mitigation, truckload optimization, detention charge reduction, improved fill rates, on time delivery, reduced out of stocks, and waste reduction Owns coordinating critical activities cross-functionally with Sales, Demand Planning, Supply Planning, Customer Service, Warehousing, and Transportation to achieve KPIs and resolve gaps Responsible for proactive communication to Sales, Customers & key Leadership stakeholders to share status of product availability and action oriented solves to return to in-stock Drives implementation of review and respond methodologies/5-Star Customer Service Responsible for managing direct reports to build a strong, collaborative structure, this includes establishing clear performance and behavioral expectations, development of the team by identifying and providing feedback through 1:1s, effective use of personal development plans during coaching and development, strong performance management processes using mid-year reviews and PDR process, and driving quality and consistency via collaborative partnerships with peers Adheres to financial operating targets by ensuring cost gaps are identified and action plans are put in place to mitigate Driver of change in an agile and fluid environment Responsible for empowering their team and unlocking forums to generate an entrepreneurial mindset in the work place best ideas win Due to the ever-changing environment of our customers and the PepsiCo organization, responsibilities may change as a result of the business needs, and are not limited to this job Expected salary range is $101,000 $140,000 Bonus based on performance and eligibility; target payout is 15% paid out annually Paid time off subject to eligibility, including paid parental leave, vacation, sick, and bereavement Other benefits, subject to elections and eligibility: Medical, Dental, Vision, Disability, Health and Dependent Care Reimbursement Accounts, Employee Assistance Program (EAP), Insurance (Accident, Group Legal, Life), Defined Contribution Retirement Plan Note : COVID-19 vaccination is a condition of employment for this role. Please note that all such company vaccine requirements provide the opportunity to request an approved accommodation or exemption under applicable law. Qualifications/Requirements BA/BS degree with 7 plus years of experience in Order Management, Inventory Replenishment, Demand or Supply Planning, Logistics, Procurement, Supply Chain, or Transportation Strong written and verbal communication skills with the ability to adapt style to needs of audience Proven change agent Strong problem solving, issue resolution, influencing and prioritization skills Critical thinking skills with analytical and continuous improvement mindset Ability to develop and lead teams in an agile and fluid environment Innovation mindset with ability and willingness to adapt and integrate new technology, processes, and ideas to drive efficiency Proficiency in MS Office suite (Excel, Word, Outlook, Power Point) SAP and Tableau experience a plus Relocation Eligible: Eligible for Limited Relocation Job Type: Regular All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. PepsiCo is an Equal Opportunity Employer: Female / Minority / Disability / Protected Veteran / Sexual Orientation / Gender Identity Our Company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Credit Reporting Act, and all other applicable laws, including but not limited to, San Francisco Police Code Sections 4901 - 4919, commonly referred to as the San Francisco Fair Chance Ordinance; and Chapter XVII, Article 9 of the Los Angeles Municipal Code, commonly referred to as the Fair Chance Initiative for Hiring Ordinance. If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law & EEO is the Law Supplement documents. View PepsiCo EEO Policy Please view our Pay Transparency Statement","city":"Chicago","state":"Illinois


Posted: 2022-03-31 Expires: 2022-06-11

Performance with Purpose

Out performing ourselves is a rush. That's why we perform with purpose. Together, we blaze new trails, succeed, celebrate and then do something even bigger. We never settle for second best. At PepsiCo we're not just committed to performing well as individuals, but as a team, to strengthen the company as a whole.

Around the world, we're working hard to give people the tastes they crave and the nutrition they need. We dream globally and act locally, constantly innovating to sustain our planet, our people, our communities and our business practices. New markets mean new ways of doing business, and new ways of addressing health concerns, cultural differences and environmental challenges. Every day is an adventure, and an opportunity for personal and professional growth.

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SC Cust Mgmt Sr Manager

PepsiCo Inc.
Chicago, IL 60602

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