13 days old

Seasonal Medicare Insurance Advisor - Indianapolis, IN or North Richland Hills, TX

Indianapolis, IN 46204
  • Job Code
    880201

The primary purpose of the Seasonal Medicare Insurance Advisor position will be to help Medicare beneficiaries choose a Medicare plan during the Medicare Annual Enrollment Period that takes places between October 15th and December 7th.  The Seasonal Medicare Insurance Advisor will primarily handle inbound activity but some outbound follow up activity will be required in order to close the sales loop.  This is a seasonal, full-time call center position located in either the Indianapolis, IN or Dallas/Fort Worth, TX area.   The seasonal opportunity will be available through December 7th but could be extended based on business needs and performance.

 

We are looking for results driven individuals who take pride in their thoughtful and thorough sales process while adhering to strict guidelines. Seasonal employees will work full - time and must be able to work any shift during the call center open hours.   This includes evenings and weekends, and some overtime may be required.  

 

A typical day for a Seasonal Medicare Insurance Advisor includes:

  • Receiving inbound phone calls from Medicare Plan Shoppers
  • Providing guidance as a trusted advisor while following a script
  • Follow a guided sales process that includes completing telephonic enrollments and making follow up calls
  • Receive regular coaching from your manager as well as tenured staff to improve your performance
  • Collaborate and share knowledge with your co-workers on ensure team success
  • Adhere to an assigned schedule and meet and exceed performance expectations
Responsibilities include:
  • Handling customer inquiries regarding health and ancillary insurance products
    • Following a proven sales and quality process to assist customers
    • Being available to receive inbound phone calls
    • Being available to receive inbound prescreened leads transfers
    • Providing Quote and enrollment support to new customers
      • Recommending the best plan that fits the customer's needs
    • Make outbound follow up calls to new and existing customers
  • Data entry / update CRM with customer data
  • Adhering to a daily schedule using IEX (Lunch, Breaks, etc.) 

We will provide you with full training and offer paid insurance licensing and carrier appointments across the country.  

 

Temporary work from home requirements

 

If needed, this position will begin from home and transition on-site once normal operations are resulted in our Indianapolis and Dallas/Fort Worth offices.  You will need an existing high-speed reliable internet connection and a quiet/secure area in which to work.  We will provide you with necessary computer equipment.  

 

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. 

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Posted: 2020-06-29 Expires: 2020-07-29

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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Seasonal Medicare Insurance Advisor - Indianapolis, IN or North Richland Hills, TX

UnitedHealth Group
Indianapolis, IN 46204

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