1+ months

Senior Accounts Receivable Clerk - Tampa, FL

Tampa, FL 33602
  • Job Code

Energize your career with one of Healthcare's fastest growing companies.  


You dream of a great career with a great company - where you can make an impact and help people.  We dream of giving you the opportunity to do just this.  And with the incredible growth of our business, it's a dream that definitely can come true. Already one of the world's leading Healthcare companies, UnitedHealth Group is restlessly pursuing new ways to operate our service centers, improve our service levels and help people lead healthier lives.  We live for the opportunity to make a difference and right now, we are living it up.


This opportunity is with one of our most exciting business areas: Optum - a growing part of our family of companies that make UnitedHealth Group a Fortune 6 leader.


Optum helps nearly 60 million Americans live their lives to the fullest by educating them about their symptoms, conditions and treatments; helping them to navigate the system, finance their healthcare needs and stay on track with their health goals. No other business touches so many lives in such a positive way. And we do it all with every action focused on our shared values of Integrity, Compassion, Relationships, Innovation & Performance.


Turn on the news on any night of the week and you're likely to hear about the changes that are sweeping through our health care system. It's dramatic and each day presents a new set of challenges. And that's where companies like UnitedHealthcare, part of the UnitedHealth Group family of businesses, is taking the lead. We see those challenges as opportunities but we can't do it alone. You'll play a leadership role in a high volume, focus and performance driven call center where the goal is always to connect with members and enhance the customer experience. Now you can take advantage of some of the best training and tools in the world to help serve our members.


Supervises staff and processes within the Revenue Cycle Department to ensure timely billing and payment, as well as accurate cash applications of both medical benefit and PBM specialty pharmacy claims. Responsibilities include monitoring daily work - flow, acting as a resource for team training, assigning project work as needed, and monitoring staff productivity as required to achieve key revenue cycle performance indicators.



Primary Responsibilities:  

  • Assists Manager with monitoring adherence to policies and procedures, and performing audits as designated by the Manager
  • Assists with monitoring and evaluating reimbursement employee productivity and performance to goal
  • Assists with training new reimbursement employees and conduct ongoing training and skills assessment as necessary
  • Assists reimbursement staff with any day to day issues and escalating issues when necessary to the Manager
  • Verifies that all appropriate reimbursement paperwork has been obtained, completed and is accurate prior to billing
  • Assures the timely and accurate submission of invoices to the responsible payer for services and products provided
  • Responsible for review and approval of revenue adjustments submitted by reimbursement staff
  • Assures that timely and accurate follow up activity is performed on all invoices that are not paid within 45 days of submission. Responsible for review and documenting of key accounts
  • Develops, monitors, coaches and manages staff, ensuring the development of employees through orientation, training establishing objectives, communication of rules, constructive discipline. Builds employee morale, motivation and loyalty and fosters a team - like environment
  • Identifies issues / trends and escalates to Manager when assistance is needed
  • Provides exceptional Customer service to internal and external customers
  • Adheres to Regulatory / Payor Guidelines and policies & procedures
  • Other duties as assigned 

If you want to achieve more in your mission of health care, you have to be really smart about the business of health care. Financial discipline and accountability count more today than ever. Which is why your performance and innovation will find a reception here like nowhere else as you help people live healthier lives while doing your life's best work.(sm)


This role is equally challenging and rewarding. You'll need to stay positive at all times especially in difficult situations. You'll be asked to mentor, challenge and communicate effectively with all different types of people. 


You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.





Posted: 2020-02-20 Expires: 2020-04-24

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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Senior Accounts Receivable Clerk - Tampa, FL

UnitedHealth Group
Tampa, FL 33602

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