9 days old

Senior Analyst, Category Experience

Atlanta, GA 30303
\u003Cdiv data-field=\u0022Position_Description\u0022 class=\u0022Summary\u0022\u003E\u003Cstrong\u003EPOSITION PURPOSE\u003C/strong\u003E\u003Cbr /\u003E The Sr. Analyst, Category Experience works closely with their leadership team to understand the merchandising strategies and objectives. This position will analyze and leverage customer information and behaviors as well as competitive bench-marking to identify areas necessary to improve the customer research/shopping experience. Ultimately these improvements will result in improved customer and associate satisfaction, increased traffic and sales, and improved conversion. This role is an opportunity to be at the leading edge of truly channel-interconnected retail leadership, while further building functional skills in merchandising.\u003Cbr /\u003E\u003Cbr /\u003E\u003Cstrong\u003EMAJOR TASKS, RESPONSIBILITIES AND KEY ACCOUNTABILITIES\u003C/strong\u003E\u003Cbr /\u003E\u003Cul\u003E\u003Cli\u003E40% - Analyze customer information (external data, internal research, site behaviors, post-transaction data) to identify the most significant opportunities to improve the customer experience across categories\u003C/li\u003E\u003Cli\u003E30% - Identify opportunities to improve taxonomy, purchase path (search and navigation), data content, SEO and post-transaction results through tactical execution.\u003C/li\u003E\u003Cli\u003E15% - Execute system changes for promotional activity\u003C/li\u003E\u003Cli\u003E15% - Develop and execute taxonomy changes in the system necessary to support new onboarding and business changes.\u003C/li\u003E\u003C/ul\u003E\u003Cbr /\u003E\u003Cstrong\u003ENATURE AND SCOPE\u003C/strong\u003E\u003Cbr /\u003E Position Reports to Mgr, Catergory Experience \u003Cbr /\u003EThis position has no direct reports\u003Cbr /\u003E\u003Cbr /\u003E\u003Cstrong\u003EENVIRONMENTAL JOB REQUIREMENTS\u003C/strong\u003E\u003Cbr /\u003E\u003Cstrong\u003EEnvironment:\u003C/strong\u003E\u003Cbr /\u003E Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.\u003Cbr /\u003E\u003Cbr /\u003E\u003Cstrong\u003ETravel: \u003C/strong\u003E\u003Cbr /\u003ETypically requires overnight travel less than 10% of the time. \u003Cbr /\u003E\u003Cbr /\u003E\u003Cstrong\u003EAdditional Environmental Job Requirements: \u003C/strong\u003E\u003Cbr /\u003E No travel required\u003C/div\u003E\u003Cdiv data-field=\u0022Postion_Requirement\u0022 class=\u0022Requirement\u0022\u003E\u003Cstrong\u003EMINIMUM QUALIFICATIONS\u003C/strong\u003E\u003Cbr /\u003EMust be eighteen years of age or older.\u003Cbr /\u003EMust be legally permitted to work in the United States.\u003Cbr /\u003E\u003Cbr /\u003E\u003Cstrong\u003EAdditional Minimum Qualifications:\u003C/strong\u003E\u003Cbr /\u003E Proven results in any (but, including most) of the following areas: CI, CRM, customer experience, product content optimization, product management, financial analysis, business analysis, data analytics \u003Cbr /\u003E\u003Cbr /\u003E\u003Cstrong\u003EEducation Required:\u003C/strong\u003E\u003Cbr /\u003E The knowledge, skills and abilities typically acquired through the completion of a bachelor\u0027s degree program or equivalent degree in a field of study related to the job.\u003Cbr /\u003E\u003Cbr /\u003E\u003Cstrong\u003EYears of Relevant Work Experience: \u003C/strong\u003E2 years\u003Cbr /\u003E\u003Cbr /\u003E\u003Cstrong\u003EPhysical Requirements:\u003C/strong\u003E\u003Cbr /\u003E Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.\u003Cbr /\u003E\u003Cbr /\u003E\u003Cstrong\u003EAdditional Qualifications:\u003C/strong\u003E\u003Cbr /\u003E\u003Cbr /\u003E\u003Cstrong\u003EPreferred Qualifications:\u003C/strong\u003E\u003Cbr /\u003E- Strong numeric and advanced analytics aptitude \u003Cbr /\u003E- Basic technical aptitude with web-based tools and advanced proficiency of the Microsoft Office Suite \u003Cbr /\u003E- The ability to understand and influence cross-functional inputs to Merchandising for achieving better output results \u003Cbr /\u003E- High comfort level with working in an ambiguous, fast paced environment \u003Cbr /\u003E- Ability to solve complex problems \u003Cbr /\u003E- Strong interpersonal, motivational, and communication skills (speaking, writing, presenting) \u003Cbr /\u003E- Strong attention to detail - Track record of taking ownership and driving results \u003Cbr /\u003E\u003Cbr /\u003E\u003Cstrong\u003EKnowledge, Skills, Abilities and Competencies:\u003C/strong\u003E - Action Oriented \u003Cbr /\u003E- Collaborates \u003Cbr /\u003E- Drives Engagement \u003Cbr /\u003E- Communicates Effectively \u003Cbr /\u003E- Customer Focus \u003Cbr /\u003E- Drives Results \u003Cbr /\u003E- Manages Conflict\u003C/div\u003E

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Posted: 2020-06-26 Expires: 2020-07-26

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Senior Analyst, Category Experience

Home Depot
Atlanta, GA 30303

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