1+ months

Senior Analyst, Customer Data Compliance

Atlanta, GA 30303
\u003Cdiv data-field=\u0022Position_Description\u0022 class=\u0022Summary\u0022\u003E\u003Cp\u003E\u003Cstrong\u003E\u003Cbr /\u003E POSITION PURPOSE\u003C/strong\u003E\u003C/p\u003E\u003Cp\u003EThe Sr. Analyst Customer Data Compliance will lead a variety of projects related to the operational processes The Home Depot has implemented to support customer data compliance. The Sr. Analyst will lead medium/multi-dimensional or multiple projects. They will lead the development of processes related to data privacy rights requests, and they will provide training documentation for those processes. They will accumulate knowledge to become a subject matter expert in customer data compliance. They will find opportunities for improvement in existing processes and implement changes accordingly. They will develop new reporting and improve on existing reporting related to customer data compliance processes. They will be expected to have experience in process development, project management, data analysis and status reporting. This is a cross-functional role, and the Sr. Analyst will need to partner with our Privacy office and the Customer Data Governance and Customer Data Management teams.\u003C/p\u003E\u003Cstrong\u003EMAJOR TASKS, RESPONSIBILITES AND KEY ACCOUNTABILITIES\u003Cbr /\u003E \u003C/strong\u003E\u003Cul\u003E\u003Cli\u003E\u003Cp\u003E40% Design, plan and implement process changes for customer data compliance; this includes extracting the need; defining the requirements, creating the process flow, understanding the impact on the business, and designing and carrying out the project(s)\u0026nbsp;\u003C/p\u003E\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003E\u003Cp\u003E25% Monitoring operational processes related to customer data requests; partnering with Legal and others for follow up, as needed\u0026nbsp;\u003C/p\u003E\u003C/li\u003E\u003Cli\u003E\u003Cp\u003E20% Establish, develop and report on metrics related to customer data regulatory compliance systems and processes\u003C/p\u003E\u003C/li\u003E\u003Cli\u003E\u003Cp\u003E10% Partner with product management to drive a good customer experience for customer data compliance\u003C/p\u003E\u003C/li\u003E\u003C/ul\u003E\u003Cul\u003E\u003Cli\u003E\u003Cp\u003E5% Mentor other analysts in developing/honing business knowledge and analytical skills\u0026nbsp;\u003C/p\u003E\u003C/li\u003E\u003C/ul\u003E\u003Cstrong\u003ENATURE AND SCOPE\u003C/strong\u003E\u003Cbr /\u003E Reports to a manager-level position within the Customer organization\u003Cbr /\u003E No direct reports, however, the position will be required to mentor others who have the need for assistance\u003Cstrong\u003E\u003Cbr /\u003E \u003C/strong\u003E\u003C/div\u003E\u003Cdiv data-field=\u0022Postion_Requirement\u0022 class=\u0022Requirement\u0022\u003E\u003Cstrong\u003EMINIMUM QUALIFICATIONS\u003C/strong\u003E\u003Cbr /\u003E Must be eighteen years of age or older.\u003Cbr /\u003E Must be legally permitted to work in the United States.\u003Cbr /\u003E \u003Cstrong\u003E\u003C/strong\u003E\u003Cbr /\u003E \u003Cstrong\u003EEducation Required:\u0026nbsp;\u003C/strong\u003EThe knowledge, skills and abilities typically acquired through the completion of a bachelor\u0027s degree program or equivalent degree in a field of study related to the job.\u003Cbr /\u003E \u003Cstrong\u003E\u003Cbr /\u003E Years of Relevant Work Experience\u003C/strong\u003E: 3\u002B\u0026nbsp;years\u003Cbr /\u003E \u003Cstrong\u003E\u003Cbr /\u003E Physical Requirements:\u0026nbsp;\u003C/strong\u003EMost of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.\u003Cbr /\u003E \u003Cstrong\u003E\u003Cbr /\u003E Additional Qualifications:\u0026nbsp;\u003C/strong\u003EMinimum of 3 years project management, consulting experience preferably in a retail environment. At least 2 years of experience managing process improvement projects. Cross functional project management experience\u003Cbr /\u003E \u003Cstrong\u003E\u003Cbr /\u003E Preferred Qualifications:\u003C/strong\u003E\u003Cbr /\u003E\u003Cul\u003E\u003Cli\u003EWorking knowledge of Microsoft Office Suite\u003C/li\u003E\u003Cli\u003EDemonstrated ability to collaborate and work effectively with cross-functional teams\u003C/li\u003E\u003Cli\u003EExcellent written and verbal communication skills\u003C/li\u003E\u003Cli\u003ESQL skills and 2-3 years of experience working with large data sets is preferred\u003C/li\u003E\u003Cli\u003E1-3 years of experience in Visio or some other process flow tool is preferred\u003C/li\u003E\u003C/ul\u003E\u003Cstrong\u003EKnowledge, Skills, Abilities and Competencies:\u003C/strong\u003E\u003Cbr /\u003E\u003Cul\u003E\u003Cli\u003EProficient in business process evaluation and procedure development; Demonstrates a thorough knowledge of all tools, processes, methodologies and standards for requirements gathering, documentation and analysis.\u003C/li\u003E\u003Cli\u003EProficient in developing and documenting processes\u003C/li\u003E\u003Cli\u003EProficient in designing and developing reports in Tableau or some other visualization tool\u003C/li\u003E\u003Cli\u003EStrong communication, analytical, organizational, leadership and teamwork skills; Demonstrated experience in process improvement and/or SDLC and project management methodology\u003C/li\u003E\u003Cli\u003EPC proficiency, including knowledge of worksheet, word processing, project management and presentation applications\u003C/li\u003E\u003C/ul\u003E\u003C/div\u003E

Categories

Posted: 2020-01-08 Expires: 2020-03-07

Before you go...

Our free job seeker tools include alerts for new jobs, saving your favorites, optimized job matching, and more! Just enter your email below.

Share this job:

Senior Analyst, Customer Data Compliance

Home Depot
Atlanta, GA 30303

Join us to start saving your Favorite Jobs!

Sign In Create Account
Powered ByCareerCast