12 days old

Senior Analyst, Online Search

Atlanta, GA 30303
\u003Cdiv data-field=\u0022Position_Description\u0022 class=\u0022Summary\u0022\u003E\u003Cstrong\u003EPOSITION PURPOSE\u003Cbr /\u003E \u003C/strong\u003EThe Sr. Analyst, Online Search delivers deep analysis and understanding for the internal search domain to assist customers within product discovery on HomeDepot.com. The senior analyst will look at customer trends, as well as performance within internal search and capitalize by building models to enhance the search experience. Collaborates with various departments including Search Product managers, Search Engineering, PRO team and other business teams to execute tools, reporting, and dashboards using online and offline data (customer feedback). Works with the Search Optimization Manager and PRO team to research and analyze internal search trends and customer behavior data to identify opportunities for internal search enhancements and build new functionalities for internal search. Analyzes and understands the key drivers of search performance related to the search product roadmap. Works with the Search Optimization Manager and PRO team to provide weekly reporting and tools to Management and the supporting teams.\u003Cstrong\u003E\u003Cbr /\u003E \u003C/strong\u003E\u003Cbr /\u003E \u003Cstrong\u003EMAJOR TASKS, RESPONSIBILITIES AND KEY ACCOUNTABILITIES\u003C/strong\u003E\u003Cbr /\u003E\u003Cp\u003E30% Responsible for analysis to support and strategic decision making involving internal search PRO customer behavior to view trends, provide insights, and identify areas to improve the customer experience within search\u003C/p\u003E\u003Cp\u003E30% Support and partner with the Internal Search Product Managers \u0026 engineering team, Data Science to provide deep analysis on all current and future Road Map activities\u003C/p\u003E\u003Cp\u003E20% Manage and automate all internal search operations reporting \u0026 data mining processes for management and cross-functional teams\u003C/p\u003E\u003Cp\u003E10% Works with the Web analyst to provide weekly Web Analytic dashboards\u003C/p\u003E\u003Cp\u003E10% Create and maintain optimization rules within internal search tooling, followed up by pre-post analytical \u0026 data models for PRO website\u003C/p\u003E\u003Cbr /\u003E \u003Cstrong\u003ENATURE AND SCOPE\u003C/strong\u003E\u003Cbr /\u003E Reports to Product Management Manager\u003Cbr /\u003E Responsible for helping others and providing on-the-job training or guidance\u003Cbr /\u003E \u003Cbr /\u003E \u003Cstrong\u003EENVIRONMENTAL JOB REQUIREMENTS\u003C/strong\u003E\u003Cbr /\u003E \u003Cstrong\u003EEnvironment: \u003C/strong\u003E\u003Cbr /\u003E Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.\u003Cbr /\u003E \u003Cstrong\u003ETravel: \u003C/strong\u003E\u003Cbr /\u003E Typically requires overnight travel less than 10% of the time.\u003Cbr /\u003E \u003Cstrong\u003EAdditional Environmental Job Requirements: \u003C/strong\u003E\u003C/div\u003E\u003Cdiv data-field=\u0022Postion_Requirement\u0022 class=\u0022Requirement\u0022\u003E\u003Cstrong\u003EMINIMUM QUALIFICATIONS\u003C/strong\u003E\u003Cbr /\u003E Must be eighteen years of age or older.\u003Cbr /\u003E Must be legally permitted to work in the United States.\u003Cbr /\u003E \u003Cstrong\u003E\u003Cbr /\u003E Additional Minimum Qualifications:\u003C/strong\u003E\u003Cbr /\u003E \u003Cbr /\u003E \u003Cstrong\u003EEducation Required:\u003C/strong\u003E\u003Cbr /\u003E The knowledge, skills and abilities typically acquired through the completion of a bachelor\u0027s degree program or equivalent degree in a field of study related to the job.\u003Cbr /\u003E \u003Cbr /\u003E \u003Cstrong\u003EYears of Relevant Work Experience: 4\u003C/strong\u003E\u0026nbsp;years\u003Cbr /\u003E \u003Cbr /\u003E \u003Cstrong\u003EPhysical Requirements:\u003C/strong\u003E\u003Cbr /\u003E Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.\u003Cbr /\u003E \u003Cbr /\u003E \u003Cstrong\u003EAdditional Qualifications:\u003C/strong\u003E\u003Cbr /\u003E Demonstrated business/financial modeling capabilities with tools such as Excel and Access. \u003Cbr /\u003E Demonstrated skills in applying statistical analysis principles to business challenges. \u003Cbr /\u003E Demonstrated communication and interpersonal skills, ability to work well with others. \u003Cbr /\u003E Strong analytical skills with attention to detail; self-starter\u003Cbr /\u003E \u003Cbr /\u003E \u003Cstrong\u003EPreferred Qualifications:\u003C/strong\u003E\u003Cbr /\u003E Prior Business Analyst roles\u003Cbr /\u003E \u003Cbr /\u003E \u003Cstrong\u003EKnowledge, Skills, Abilities and Competencies:\u003Cbr /\u003E \u003C/strong\u003E\u003Cul\u003E\u003Cli\u003EProficient with querying SOLR, SQL, and Hadoop for reporting and insights\u003C/li\u003E\u003Cli\u003EAnalytical Skills\u003C/li\u003E\u003Cli\u003EPresentation Skills\u003C/li\u003E\u003Cli\u003EStrong Communication skills\u003C/li\u003E\u003Cli\u003EStrong people skills\u003C/li\u003E\u003C/ul\u003E\u003C/div\u003E

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Posted: 2019-11-07 Expires: 2019-12-11

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Senior Analyst, Online Search

Home Depot
Atlanta, GA 30303

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