1+ months

Senior Associate Finance (Customer)

Tampa, FL 33602
  • Job Code

Job ID: R-98867
Location: Tampa, FL, US 33602

Amgen is seeking a Senior Associate Customer Finance who will be responsible for daily collection of customer payments, timely order releases and monthly reporting for Amgen's US operations. This role will report to the Manager of Customer Finance and will be based out of Amgen's Tampa, Florida location.

Our Tampa Capability Center provides essential services that enable us to better pursue this mission. This state-of-the-art center serves as a base for finance, information systems, and human resources professionals to make a meaningful impact at one of the world's leading biotechnology companies.

Primary Responsibilities for this role:
  • Complex reconciliation for deductions and reconciliations.
  • Must be able to influence other groups to act on resolution.
  • Requires detailed analysis and reporting through both in-house and external systems.
  • Reviews all orders that come on automatic credit hold to evaluate whether they can be released or need to be escalated according to Customer Finance Policy guidelines
  • Responsible for collections and resolution of all past due items, including disputed items. Works directly with wholesalers as well as other Amgen departments to understand disputes and either get them resolved through credit memos or collection from the wholesaler. Escalates to management when unable to collect/resolve
  • Responsible for clearing and resolving aged credits, including the unclaimed property process
  • Prepares monthly cash forecast for US receivables collections
  • Prepares monthly reports on past due invoices and deductions and reviews with management
  • Works with Cash Application group and/or wholesaler to reconcile accounts when needed
  • Responsible for documenting collection and follow-ups with wholesalers and internal departments to fully resolve open past due A/R
  • SAP system expert for Customer Finance

Basic Qualifications:

  • Master's Degree


  • Bachelor's degree and 2 years of Finance Experience


  • Associate's degree and 6 years of Finance experience


  • High school diploma / GED and 8 years of Finance experience

Preferred Qualifications:

  • SAP experience
  • 3+ years of experience in Finance or Customer Service Finance (commercial credit and collections)
  • Understanding of financial statements and financial ratios with the ability to perform some basic analysis

Amgen is committed to unlocking the potential of biology for patients suffering from serious illnesses by discovering, developing, manufacturing and delivering innovative human therapeutics. This approach begins by using tools like advanced human genetics to unravel the complexities of disease and understand the fundamentals of human biology.

Amgen focuses on areas of high unmet medical need and leverages its expertise to strive for solutions that improve health outcomes and dramatically improve people's lives. A biotechnology pioneer since 1980, Amgen has grown to be one of the world's leading independent biotechnology companies, has reached millions of patients around the world and is developing a pipeline of medicines with breakaway potential.

Join Us

If you're seeking a career where you can truly make a difference in the lives of others, a career where you can work at the absolute forefront of biotechnology with the top minds in the field, you'll find it at Amgen.

Amgen, a biotechnology pioneer, discovers, develops and delivers innovative human therapeutics. Our medicines have helped millions of patients in the fight against cancer, kidney disease, rheumatoid arthritis and other serious illnesses.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other but compete intensely to win. Together, we live the Amgen values as we continue advancing science to serve patients.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.



Posted: 2020-04-30 Expires: 2020-05-31

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Senior Associate Finance (Customer)

Tampa, FL 33602

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